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McDonald's

3.5
(1826 reviews)

Business Details

1788N Dupont Highway, Dover, DE
19901, United States
(302) 734-0950
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1788N Dupont Highway, Dover, DE
19901, United States

Hours

Reviews

3.5
1,826 reviews
5 stars
632
4 stars
386
3 stars
376
2 stars
157
1 star
275

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, incorrect orders, and rude staff interactions, indicating a significant problem with service quality.

Food Quality

While some customers enjoyed fresh and hot food, others complained about overcooked items and incorrect orders, suggesting inconsistency in food preparation.

Cleanliness

The cleanliness of the location received mixed reviews, with some praising it while others noted dirty dining areas and unsanitary conditions.

Staff Attitude

Customer experiences varied widely regarding staff friendliness, with some praising helpful employees while others reported rudeness and lack of engagement.
  • DC
    Debra Cocco
    Feb 26, 2026
    1.0
    I do not have a McDonald's app so after ordering on the screen I had to wait 5 minutes for someone to come from the back in order for me to pay. Meanwhile the cashier walked past twice and could see i was waiting. Wheni called into the back for help, I got dirty looks and someone is coming. 2 other people can in toorder inside the store and left when their "hellos" and "good mornings" were met with silence. Coffee warm, hash browns way over cooked. Washing the floor as we ate. Bring on AI.
  • AS
    Annie's Spot
    Feb 25, 2026
    2.0
    I do not like fast food made with processed foods.this is definitely an unfair review for the business.
  • EE
    EASTCOAST
    Jan 31, 2026
    5.0
    Super clean and fast service!
  • KN
    Kah N
    Jan 9, 2026
    1.0
    Would not let me use the bathroom with a toddler even though I ordered food! Management needs to change the supervisor. No concept of customer service! Disgusting
  • BJ
    Bernie Johnson
    Jan 3, 2026
    1.0
    Service is horrible, I don’t know who they got working here but this one of the worst McDonald’s I been too. I stop by at this location time to time because of work but everytime I come here I spend about 20-30 minutes waiting for my order even when no customers are present.

Frequently Asked Questions About McDonald's

What are the regular in-restaurant opening hours for McDonald's at 1788N Dupont Highway, Dover, DE?

The McDonald's at 1788N Dupont Highway is open daily from 5:00 AM to 10:00 PM for in-restaurant service.

When is the drive-thru at this McDonald's location open?

The drive-thru is open Monday through Thursday and Sunday from 4:00 AM to 1:00 AM, and on Friday and Saturday from 4:00 AM to 2:00 AM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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