Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Dover, DE for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
214 reviews
5 stars
103
4 stars
29
3 stars
17
2 stars
8
1 star
57
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported rude and unhelpful staff, with frequent complaints about poor customer service and long wait times.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
Several customers expressed disappointment with the quality of food and drinks, mentioning stale items and poorly prepared orders.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual employees for their friendliness and helpfulness, indicating that service can vary.
Cleanliness
A few reviews noted that the location was clean, but this was not a consistent theme across all feedback.
- KMKrystal MarieDec 18, 20253.0They rush u which is super annoying and rude. They hire children so my coffee is hardly ever made correctly. The food tastes like the machines they cook it in.
- NCNoah CogerDec 7, 20251.0If this is what America runs on, then we’re screwed…
- KKKelsi KiperDec 7, 20251.0Sat there eating our food while a worker was hacking their lungs out serving people… other workers behind the counter were laughing about how gross it was. We couldn’t even finish our food and left. It was disgusting.
- LBL “LL” B.Nov 26, 20251.0This is the worse store in Dover, DE...OMG, the attitudes are awful!!! If you hate where you work so bad then find another job!! The point of a mobile order is so that you don't have to wait. I have walked in twice in the last week after placing a mobile order, I place it 15 minutes ahead of time!!!! I have to wait ever single time, and then the crew members just look at you like your crazy when you ask them why they haven't even started your order. Management really needs to step in and retrain these crew members this is awful. And whoever is the crew mangers doesn't care and is just as rude. I watched a poor older lady wait at the counter to place a order and they kept telling her to use the screen, She had no idea how to use it!!!!!!!! And she kept asking so nicely if someone could please just take her order, finally a crew member took the order...I'm sure they are only treating people like this because they have their own issues to work through, but come on.
- SWSean WellsNov 4, 20251.0I ordered a coffee in the store, and the coffee was placed it on the mobile pickup tray. I asked an employee if there could have been a mistake, if the mobile tray was used for All orders, and was told it was just for mobile orders, so I didn't plan to touch a stranger's coffee. When it had sat there for too long, I was told it was mine buy a different employee. When I told them how their system had failed, I got only a rude and non-apologetic response. Great excuse to just make my coffee at home, who's got time for this?
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Dover, DE?
Dunkin' in Dover, DE is open daily from 4:30 AM to 7:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, Dunkin' offers both curbside pickup and delivery services at this location.
Can I order ahead using a mobile app for faster service?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms.
What special seasonal drinks are currently available?
This holiday season, try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, brunch, and lunch meals including coffee, espresso, breakfast sandwiches, and donuts.
Is there a drive-thru service available at this Dunkin' location?
Yes, this Dunkin' has a drive-thru for your convenience.
What are some nearby coffee shops where I can grab a drink after visiting Dunkin'?
Nearby coffee spots include another Dunkin', Starbucks, and Wawa, all offering additional options for coffee and snacks.
Are there any car rental agencies close to the Dunkin' in Dover?
Yes, Avis Rent A Car, Budget Car And Truck Rental, and Budget Rent A Car are nearby for your rental needs.
Can I visit nearby home improvement stores after picking up my order at Dunkin'?
Absolutely, LL Flooring, Lumber Liquidators, Lowe's Home Improvement are close by for your home improvement shopping.
What types of payment does Dunkin' in Dover accept?
This Dunkin' location accepts both debit and credit card payments.