Dunkin'

Reviews

• JD

  Jason Dagona

  Sep 19, 2025
  1.0
  I asked for a Medium hot chocolate And they give me a Hot original coffee And the coffee did not taste good it tasted like water
• KW

  Kacy Wangari

  Sep 18, 2025
  1.0
  I wanted to try Dunkin for the first time today so I stopped by this place omw home and I was just standing there at the register for like 5 minutes before the girl there even talked to me(she was doing the drive thru so I was patient and gave her time) she then told me she'll be with me in a while and I waited for another 5 minutes then she took my order and I paid for it. Tell me why I was there for almost 25 more minutes just waiting for an original blend and one donut. Then another lady came to help behind the register and she asked the first one who took my order what my order was coz she realized I had been there for long, she then said "I'm making it, I already told her" with an attitude. Even the guy behind me came 10 minutes after me and was served and left before me!!! She served like 10 drive thru customers while I was standing there like I'm still a customer hello and I packed to do a walk in order coz it was my first time. Honestly it was a terrible experience but maybe I'll try another location hopefully they have better service
• RS

  Rachel Sandy

  Jul 13, 2025
  1.0
  Went to this Dunkin's drive thru this afternoon, waited in line for over 40 minutes, at the ordering screen requested a large iced macchiato with three pumps of butter pecan swirl as well as a large ice water with extra ice, the name on the receipt I would later receive said it was rung in by Xavier at 2:47 pm, told him my order two times, got to the pick up window and he had no idea what I ordered, he asked if I ordered an iced coffee I said no, he asked if I had a mobile order I said no, I told him my order two more times, he said my order was $3 something (I don't remember the exact change) which didn't sound right, I asked him if he rang it in right he told me he did and my total was actually $5.10, he took my cell to tap it to pay, then he sits my phone on the counter out of my reach and without saying anything walks away, a while later he returns and tells me my total is now $5.70, then he asked some other guy for help with the register, I asked the other guy to confirm my order was correct and told both of them my order again, they both assured me it was, Xavier? filled up a cup with ice and asked if I wanted water in it I said yes, then he pointed the top end of my cell at the POS device to tap to pay, that didn't work I had to tell him how to use tap to pay, he returns my cell and asked me if I wanted my receipt I said definitely, (there's no screen to see your order prior to this point), after receiving it he charged me $5.79 not the $5.70 he quoted me, my coffee was rung in as an iced latte not the iced macchiato I ordered, with three pumps of mocha swirl that I never ordered (the word mocha wasn't even uttered), he said oh you only wanted butter pecan and apologized and said he was new, I ended up just leaving as I was not giving any of them my card again, not sure what I actually received as there was no sticker on my coffee, it was extraordinarily bitter and burnt, if I could leave a negative star review I would, what an all around awful experience
• BC

  Bridget Cole

  May 30, 2025
  2.0
  I ordered a jelly donut and a large sweet tea with 6 liquid sugars and 6 regular sugars and saw this on my donut after I took a bite

Frequently Asked Questions About Dunkin'