Business Details
About
Mexican Restaurant
Chipotle Dover DE is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
4.0
1,488 reviews
5 stars
757
4 stars
377
3 stars
151
2 stars
55
1 star
148
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and dismissive behavior from staff, leading to a negative dining experience.
Food Quality
While some customers praised the food as delicious and fresh, many reported issues with portion sizes and food temperature.
Cleanliness
Several customers noted unsanitary conditions in the dining area and restrooms, detracting from their overall experience.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly with online orders, were reported.
Atmosphere
The restaurant's environment was described as uninviting, with staff appearing unhappy and the dining area often messy.
- KSKelly SammonsDec 31, 20251.0I cannot eat a single bite of extremely spicy food without puking my guts up. The girl on the assembly line at 4:30 on 12/31/25 put HOT salsa on my burrito bowl and then scooped it out. She couldn't understand that I CANNOT EAT THAT PARTICULAR SALSA AT ALL WITHOUT GETTING SICK! Needless to say, I will stick with my usual location because this location could kill someone.
- TMTrevor McCallisterDec 21, 20251.0Whoever trained/taught these workers to think that this shit is okay needs to be retrained themselves! Very sad, people coming in to spend their HARD EARNED money that also pay you guys and in return get horrible customer service! Just sad. Workers rude, rushing, and then on top of that still getting the order wrong. Please retrain every single last one of the workers at this location. Do better! Smh.
- WCWesley CarsonDec 18, 20251.0Don't expect to get a refund when you call to cancel an order.
- CJcalvin johnsonOct 19, 20255.0We were so impressed with the overall service, friendliness and attitude plus attention to our order of our meal that we look forward to the next time that we can enjoy this particular establishment
- NTnikki toppinOct 8, 20252.0As a former employee of the rehoboth & salisbury locations I was beyond disappointed with the service of the Dover location by the casino. I ordered two bowls online and specifically asked for my cheese and queso to go on the side as well as wet sauces as these bowls were for lunch. Upon arriving I was told no items can go on the side unless I pay the price of a side which is almost $2 I explained my bowl was paid for I just don’t want it all together since I wasn’t eating them right away. The young lady got smart and said she knew how to do her job I can’t do it like such. I began recording the conversation an requested a manager. The manger agreed to let me get both cheeses on the side. I then asked for a side of hot sauce and side of veggies I was charged for both items I then asked for a second empty bowl so I could split food between the children I was charged the price of a side for that as well. I asked the manger if it was true or false that the cold side of the line could get extras with no charge she said untrue everything has a charge as well as a cup for ice. Chipotle was my favor place to eat this location has made me look for business elsewhere even the location in Camden acts better they definitely speak to customers with more respect.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Dover DE serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Where is the Chipotle Mexican Grill located in Dover DE?
Chipotle is located at 1141 N Dupont Hwy at Dover Downs, Dover, DE 19901.
What are the operating hours for Chipotle Mexican Grill in Dover DE?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle in Dover DE offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle Dover DE?
You can place orders online through their website at https://order.chipotle.com/ or via their mobile app available on the Apple App Store.
Is Chipotle Dover DE LGBTQ friendly?
Yes, Chipotle in Dover DE welcomes LGBTQ customers.
What nearby dining options are available around Chipotle Dover DE?
Nearby dining options include Boston Market, Grotto Pizza, Chinatown Buffet, Bella Villa, Poke Bros., Cold Stone Creamery, Cinnabon, Wetzel's Pretzels, and Starbucks, offering a variety of cuisines from American to Asian and desserts.
Are there any entertainment venues near Chipotle in Dover DE?
Yes, Dover International Speedway and Mario Andretti Racing Experience at Dover Motor Speedway are nearby and provide exciting racing events and experiences.
Which stores near Chipotle Dover DE can I visit for shopping or phone needs?
Nearby stores include T-Mobile Experience Store, T-Mobile, Verizon for mobile phone needs, and T.J.Maxx, Toys"R"Us, Bob's Discount Furniture, Ashley for shopping.
How can I contact Chipotle Mexican Grill in Dover DE for catering or gift cards?
You can contact them by phone at +1 302-678-5012 or email at de.1447.dover@chipotle.com to inquire about catering services and gift cards.