Buffalo Wild Wings

3.9
1688 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
680 South Bay Road, Dover, DE
19901, United States

Hours

Reviews

3.9
1,688 reviews
5 stars
789
4 stars
392
3 stars
223
2 stars
102
1 star
182

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, with long wait times for food and drinks, and instances of staff being inattentive or unhelpful.

Food Quality

Numerous reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or poorly prepared items, particularly wings.

Customer Experience

While some customers praised the friendly staff and atmosphere, many expressed frustration with their overall experience, citing issues with order accuracy and cleanliness.

Value Concerns

Several customers felt that the prices were too high for the quality of food received, leading to dissatisfaction with the perceived value.

Positive Staff Interactions

Despite the negative feedback, there were multiple mentions of excellent service from specific staff members, indicating that some employees are providing a positive experience.
  • GM
    Greg Murphy
    Nov 16, 2025
    4.0
    They need to send a manager to New England to learn and share true Nachos. Chips, minimal shredded cheese, lightly spread sour cream doesn't cut it.
  • MF
    Maria Fonseca
    Nov 6, 2025
    1.0
    They put very little effort in their to go orders most the time the chicken is hard and they just give the worst pieces . And don’t get me started on how scarce the sauce is … I’ll jsut drive to Milford BWW
  • BB
    Brandon
    Oct 30, 2025
    2.0
    Not sure if there is some kind of money laundering happening here but I didn't donate 10 dollars then they give me a 10 dollar discount for my bday when it's not. Happened more than once now
  • LR
    Lina rae
    Oct 25, 2025
    5.0
    I went to ordered my food for me and my husband and the lady with red hair clear glasses was the cashier that took my order, she was very sweet with great customer service i definitely will be coming back here !😄
  • MB
    Monet Brown
    Oct 20, 2025
    1.0
    Went here twice in the same week and both times me and or my boyfriend have been sick from the food! we thought the first time was an one off situation but just recently went again Sunday. And again was sick from the food! Not sure if there cross contamination or stuff not being throughly cooked but we will not be going here anymore. The server was great just the food caused us to be sick

Frequently Asked Questions About Buffalo Wild Wings

What kind of food does Buffalo Wild Wings in Dover serve?

Buffalo Wild Wings in Dover serves award-winning Buffalo, New York-style chicken wings with your choice of 26 sauces and seasonings.

What are the operating hours of Buffalo Wild Wings on weekends?

On Fridays and Saturdays, Buffalo Wild Wings is open from 11:00 AM until 11:59 PM; on Sundays, it is open from 11:00 AM to 11:00 PM.