Arby's

4.2
1017 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1200 Forrest Ave, Dover, DE
19904, United States

Hours

Reviews

4.2
1,017 reviews
5 stars
527
4 stars
286
3 stars
122
2 stars
32
1 star
50

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers enjoyed the food, there were complaints about inconsistency, with some items being dry or poorly made.

Customer Service

The staff received high praise for being friendly and helpful, although there were instances of poor service and order inaccuracies.

Cleanliness

The restaurant was frequently noted for its cleanliness, with many customers appreciating the immaculate dining area.

Order Accuracy

Several reviews highlighted issues with incorrect orders, leading to customer dissatisfaction.

Value for Money

Customers expressed mixed feelings about pricing, with some feeling it was high for fast food, while others found it reasonable for the quality.
  • SR
    Stevo Ruffin
    Dec 19, 2025
    1.0
    First Arby’s in all of Delaware that rejected my request to substitute roast beef for ham. Lazy management. Every Arby’s in Delaware has been able to do this except this one. Definitely won’t return, even the Milford and Lebanon locations do it for me no problem. Typical Dover customer service!
  • SH
    Shawn Harding
    Dec 18, 2025
    3.0
    Made me wait out front still got cold fries
  • TH
    TINKER HARRIS
    Dec 3, 2025
    4.0
    Big roast,1/2 lb delicious
  • SW
    Scott Witman
    Nov 25, 2025
    4.0
    They were super busy, and the kitchen was a little hectic. Lunch tasted good.
  • CH
    Corintha Harris
    Nov 20, 2025
    1.0
    Tried the new tips dried out and greasy