Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
While many customers enjoyed the food, there were complaints about inconsistency, with some items being dry or poorly made.
Customer Service
The staff received high praise for being friendly and helpful, although there were instances of poor service and order inaccuracies.
Cleanliness
The restaurant was frequently noted for its cleanliness, with many customers appreciating the immaculate dining area.
Order Accuracy
Several reviews highlighted issues with incorrect orders, leading to customer dissatisfaction.
Value for Money
Customers expressed mixed feelings about pricing, with some feeling it was high for fast food, while others found it reasonable for the quality.
SR
Stevo Ruffin
Dec 19, 2025
1.0
First Arby’s in all of Delaware that rejected my request to substitute roast beef for ham. Lazy management. Every Arby’s in Delaware has been able to do this except this one. Definitely won’t return, even the Milford and Lebanon locations do it for me no problem. Typical Dover customer service!
SH
Shawn Harding
Dec 18, 2025
3.0
Made me wait out front still got cold fries
TH
TINKER HARRIS
Dec 3, 2025
4.0
Big roast,1/2 lb delicious
SW
Scott Witman
Nov 25, 2025
4.0
They were super busy, and the kitchen was a little hectic. Lunch tasted good.