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Brand Certified

Arby's

4.2
(1024 reviews)

Business Details

1200 Forrest Ave, Dover, DE
19904, United States
(302) 678-0427

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1200 Forrest Ave, Dover, DE
19904, United States

Hours

Reviews

4.2
1,024 reviews
5 stars
530
4 stars
289
3 stars
122
2 stars
33
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and efficient staff, although some reported issues with order accuracy and slow service during busy times.

Food Quality

While many enjoyed the food, particularly the sandwiches and sides, there were complaints about inconsistencies in food preparation, such as cold or poorly made items.

Cleanliness

The restaurant was often noted for its cleanliness, with several reviews highlighting the immaculate dining area and prompt cleaning by staff.

Value for Money

Some customers felt that prices were high for fast food, but many also mentioned that the quality of food justified the cost.
  • LM
    Lilu Mont
    2 days ago
    2.0
    Food is good however the worker forgot to put my curly fries in the bag so my man went in to get them she then argued with him she put them in the bag babygirl no you didn't I just wanted what I paid for will not be going here no more
  • KT
    Kimbo T
    3 days ago
    3.0
    I made an online order. I go to pick it up there’s only one car in the driveway so I decide to just go through there. I wait over 10 minutes for the car in front of me, which is crazy because I get parked even when there’s no cars behind me! I should have just gone in to begin with but anyway, alll my food was cold not even warm. No marinara sauce for my moz sticks and no bbq like I requested. Also they gave me a small drink when I paid for a large. The lady taking orders is always pleasant and positive. Not sure what’s going on with management but this is one of the worst experiences I’ve had at this location.
  • DP
    Danielle Petrucci
    Jan 18, 2026
    5.0
    Little slow.
  • SR
    Stevo Ruffin
    Dec 19, 2025
    1.0
    First Arby’s in all of Delaware that rejected my request to substitute roast beef for ham. Lazy management. Every Arby’s in Delaware has been able to do this except this one. Definitely won’t return, even the Milford and Lebanon locations do it for me no problem. Typical Dover customer service!
  • SH
    Shawn Harding
    Dec 18, 2025
    3.0
    Made me wait out front still got cold fries

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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