McDonald's

3.5
982 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
38667 Sussex Highway, Delmar, DE
19940, United States

Hours

Reviews

3.5
982 reviews
5 stars
337
4 stars
213
3 stars
196
2 stars
66
1 star
170

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, incorrect orders, and slow response times.

Food Quality

Many reviews highlighted issues with food freshness and quality, with complaints about cold, old, or improperly prepared items.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and flies present in the restaurant.

Customer Experience

There were mixed experiences regarding customer service, with some staff being friendly and helpful, while others displayed negative attitudes.

Management Issues

Feedback indicated problems with management, including disorganization and lack of support for staff, leading to poor service.
  • JM
    Jayah Moore
    Oct 24, 2025
    1.0
    I rarely go to McDonald and I need to keep it that way . The people that work here got to be the slowest folks I’ve ever met … I mean MENTALLY . I order 1 thing and u get it wrong . How simple is a sausage biscuit with cheese 🤷🏾‍♀️🤷🏾‍♀️…Then the manager Chantal slams the window in my face as if I’m in the wrong for saying the order is wrong . I don’t know if she thinks she doing something because she manages a “McDonald’s 🤦🏾‍♀️” but girl get yaself together and have some customer service qualities about yourself. NOTES TO KIDS : DO NOT MAKE McDonald’s A CAREER CHOICE . It’s for high schoolers in my opinion . DO BETTER.
  • UD
    Unal Demir
    Oct 20, 2025
    1.0
    This place doesn't even deserve one star because of the people working here. They only know how to be angry with people. If they had the courage, they would swear.
  • DP
    Dave Phillips
    Oct 13, 2025
    1.0
    Have been going here since they opened, went through drive thru tonight and did not get any thank you at either window, pissy. Service really sucked, will not be going back . 10/13/2025
  • SG
    Sara Gannett
    Oct 13, 2025
    2.0
    Every table was dirty, the person taking my order messed up the burger and manager attempted to fix my orsldet and still messed up. The food was good tho.
  • ED
    Emma Davis
    Oct 8, 2025
    1.0
    Everytime I get food from this location I end up getting sick. Two times in the last 2 months. NEVER fresh. Wouldn't even give 1 star but had to so I could leave a review.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 38667 Sussex Highway, Delmar, DE?

McDonald's in Delmar, DE is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.

What are the delivery hours for McDonald's in Delmar, DE?

Delivery is available from 7:00 AM to 10:30 PM on Monday, and from 6:00 AM to 10:30 PM Tuesday through Sunday, with extended hours until 11:30 PM on Friday and Saturday.