Many customers reported issues with incorrect orders and poor handling of complaints.
Customer Service
Service quality varied significantly, with some staff being friendly and accommodating while others were described as rude or unhelpful.
Food Quality
While some customers praised the freshness and taste of the hoagies, others noted inconsistencies in portion sizes and ingredient quality.
Pricing
Several reviews mentioned that prices are considered high, especially in relation to the quality and quantity of food received.
Location Experience
Experiences varied by location, with some locations receiving high praise while others were criticized for poor service and food quality.
WF
William Farlow
6 days ago
5.0
Great meatball sandwich!
YY
Yalanda
Dec 4, 2025
1.0
When you want a hoagie you want a big sandwich with at least 1/2lb of meat. So this is what I got for $10. Literally 3 pc of meat on a hard roll. This is their small on Philadelphia Pike. When I go to the South Philly location on Ritner St I can barely close the hoagie roll. Then the server gets annoyed because I asked did he change his gloves because he had gloves on when taking my cash. I gave the food a 2 only because the flavors are there but the quantity wasn’t.
RW
Randall Woods
Nov 16, 2025
1.0
So.... The wife wanted me to try this place, she said the Turkey Hoagie was delicious & they had a 'Bobie' type Hoagie....
She ordered a Turkey Hoagie w/ Mayo & Pickles w/ Mayo & pickles on the side and I ordered the Primo Pilgrim w/ lettuce - special instructions to warm in oven.
Her Hoagie came with onions & looks like the they put lettuce on it and tried to remove the lettuce but left the onions.
Mayo on the side but no pickles.
Mine had Tomatoes & lettuce-Didn't order Tomatoes AND its cold.....
The so called 'stuffing' is not.. its mushy croutons (not cut up toast - Croutons-)
BTW they Required a name for each Hoagie order but didn't mark either Hoagie.
Wife recommended the coleslaw but I declined... upon arrival to pickup the hoagie, I thought about it... and asked the guy at the counter if I could get a taste of the coleslaw, just a spoon full...
He talked to another guy about it and came back to say it would be $1.00..... 🤯 a dollar to taste it... how much is it, $20 a pint???
The wife says the Primo in Paoli is better & consistent. She eats there on a regular bases. Customer service at this location is unacceptable. You don't deliver what is expected. For the price I could go to Claymont steak shop and get my meal correct. For customers not all Primos are the same. Skip this location and go to any other shop in the area. Primo Claymont is sloppy and unprofessional.
DW
D. C. Washington
Oct 30, 2025
5.0
Although the surrounding area is residential, it can be challenging on find which side to park.
The sandwiches are good. The chips and cookies are pricey based on the size. But overall, I was satisfied.
CD
Christopher DiMezza
Oct 6, 2025
3.0
One piece of roast beef, one piece of turkey and one piece of cheese. That is all that made up my Audiablo hoagie.
What types of sandwiches is PrimoHoagies Claymont known for?
PrimoHoagies Claymont is known for its hefty Philly-born hoagies built on sesame-seed rolls, specializing in Old Fashioned Italian Specialty Sandwiches.
What are the operating hours of PrimoHoagies Claymont?
PrimoHoagies Claymont is open every day from 10:00 AM to 8:00 PM. It is closed on November 27, 2025 for a holiday.
Does PrimoHoagies Claymont offer delivery and pickup services?
Can I order online or via a mobile app from PrimoHoagies Claymont?
Yes, you can order online at https://order.primohoagies.com/, and there are also Android and iOS apps available for convenient ordering.
What payment methods are accepted at PrimoHoagies Claymont?
PrimoHoagies Claymont accepts American Express, Apple Pay, Cash, Discover, Mastercard, and Visa payments.
Does PrimoHoagies Claymont accommodate dietary preferences like vegetarian or vegan?
Yes, PrimoHoagies Claymont serves vegetarian and vegan options, as well as comfort food and brunch items.
Is there seating available for dining in at PrimoHoagies Claymont?
Yes, PrimoHoagies Claymont has seating for dine-in customers and also offers takeout and catering services.
What nearby places can I visit when I come to PrimoHoagies Claymont?
Nearby you can visit the Waterfall Banquet & Conference Center for events, the Cupcake Haven Bakery for desserts, or Claymont BP gas station for convenience needs.
How can nearby insurance agencies be helpful when visiting PrimoHoagies Claymont?
If you need personal or vehicle insurance services while in the area, you can visit nearby agents like Ron Cephas or Thomas Harris III - State Farm Insurance Agents, conveniently located near PrimoHoagies Claymont.
Are there any ATM services near PrimoHoagies Claymont for cash withdrawals?
Yes, there are several ATM options nearby, including Bitcoin Depot, LibertyX Bitcoin ATM, WSFS ATM, and M&T Bank ATM for your convenience.