McDonald's

3.0
1667 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2702 Philadelphia Pike, Claymont, DE
19703, United States

Hours

Reviews

3.0
1,667 reviews
5 stars
440
4 stars
264
3 stars
310
2 stars
180
1 star
473

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported consistently poor service, including rude staff, long wait times, and frequent order mistakes.

Food Quality

Many reviews highlighted issues with food quality, including cold items, incorrect orders, and unsanitary conditions.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of dirty restrooms and unkempt dining areas.

Management Issues

Several customers mentioned a lack of effective management, with staff appearing untrained and unmotivated.

Customer Experience

Overall, the customer experience was described as frustrating, with many stating they would not return due to repeated negative experiences.
  • CC
    ConstructiveHonestFeedback
    Nov 14, 2025
    1.0
    This place I'm surprised they even have customers with how rude and lazy the employees are here. They never have milkshakes because the machine is always down espeecially when the heavier set, laziest manager who is 100 rude works(im suprised he even was considered that position realy, 75 percent of them dont know how to interact like humans and are rude, they have no drive to help you or let you leave with a satisfactory experience ..
  • RC
    RJ Custin
    Nov 9, 2025
    1.0
    This has to be the worst McDonald's on the entire planet. Always out of stuff. The food is always absolute garbage. I dont even know how they are still in business honestly. Stay far away if you know whats good for you.
  • MF
    Max Fisch
    Nov 4, 2025
    5.0
    Probably the best done hashbrowns I’ve ever had for McDonald’s. Kudos guys.
  • JL
    J L
    Oct 26, 2025
    1.0
    I ordered specifically two items from the Monopoly Game item. Neither item got the stickers. They said if they ran out... They won't give it out. I see behind the counter ton of box and cups with it. The response was they don't go look and pick it for you. They grab what they can and give you the food. I asked for the manager, the girl points to the guy there.. Who repeated the Same thing... Then he ignores me and continue to organize coins, one at a time.
  • KB
    Kathy Brady
    Oct 24, 2025
    1.0
    I have never been treated so rudely in all my life. I will NEVER step foot in your establishment again. I will also make sure everyone I know that frequents your location hears my story!!!! What makes me so mad is that this isn’t the 1st time I’ve experienced poor service - SHAME ON ME FOR GIVING YOU ANOTHER CHANCE!!!

Frequently Asked Questions About McDonald's

What are the operating hours of the McDonald's location at 2702 Philadelphia Pike, Claymont, DE?

This McDonald's location is open 24 hours a day, 7 days a week, including delivery and drive-thru services.

Does this McDonald's offer drive-thru service?

Yes, the McDonald's at 2702 Philadelphia Pike has a drive-thru open 24/7.