Arby's

3.9
577 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2719 Philadelphia Pike, Claymont, DE
19703, United States

Hours

Reviews

3.9
577 reviews
5 stars
247
4 stars
167
3 stars
86
2 stars
24
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some staff being friendly and courteous, while others were reported as rude and unprofessional.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning issues like cold fries, incorrect orders, and food not being fresh.

Wait Times

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported even during less busy hours.

Cleanliness

The cleanliness of the dining area received positive remarks, with some customers noting improvements compared to past visits.

Menu Variety

Customers appreciated the variety of menu items, particularly new offerings like the steak bites and fish sandwiches.
  • PB
    Paul “BIGCAT” Brandon
    Dec 9, 2025
    3.0
    Not the best at all, lady in window with a attitude, very rude and in direct, food nothing to brag about at all, Sorry I won't be going back
  • KG
    Karen “Granmom” Grafton
    Dec 7, 2025
    4.0
    The steak nuggets are very good. Expensive bit what isn't? Gotta try them...
  • JA
    Julia Ackinson
    Nov 26, 2025
    5.0
    Went to try the new STEAK BITES omg!! They are my new favorite food there!!
  • TZ
    Tina Zhao
    Oct 19, 2025
    1.0
    They’re kinda slow getting the food ready — I wouldn’t go there during rush hour.
  • BE
    Blaine Elzey
    Aug 7, 2025
    2.0
    The drive through had 3 cars but took over 10m to get the food. not usually speedy, but much slower, even for Arby's. The drive thru person was at least friendly and the food was good.