Five Guys

4.4
1013 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1249 Quintilio Dr. in Bear is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
1249 Quintilio Dr., Bear, DE
19701, United States

Hours

Reviews

4.4
1,013 reviews
5 stars
647
4 stars
233
3 stars
68
2 stars
23
1 star
42

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting them as delicious and fresh, though some reported issues with food preparation and cleanliness.

Service Experience

While many reviews highlighted friendly and quick service, there were several complaints about incorrect orders and poor customer service in specific instances.

Pricing Concerns

Numerous customers expressed that the prices are high for fast food, with some feeling that the value does not match the cost.

Cleanliness

Most customers found the restaurant to be clean and well-maintained, although a few mentioned unsanitary conditions.

Order Accuracy

There were multiple complaints regarding incorrect orders, with some customers receiving items they did not request or missing items altogether.
  • JS
    John Sopkanich
    Nov 17, 2025
    1.0
    Tonight, I placed an order on the Five Guys website for delivery for two burgers, an order of fries and a milkshake. When the order arrived, I was missing the milkshake. I called the store and told them this and asked for a refund. The person I spoke to said that I called the wrong number because they don’t offer delivery. He then passed the phone to someone else. I spoke to multiple people, one person even arguing telling me it was impossible to have ordered delivery on the five guys website. He told me to call Door Dash or Uber Eats or “whoever I actually ordered from.” When I looked at my text confirmation, it looks like this location uses DoorDash for their delivery service. I contacted DoorDash and they told me to contact the restaurant and so the issue is unresolved. The food was really great, and I don’t mind missing an item as much as I mind the customer service at this location when I called.
  • BP
    Barthmeo peter
    Oct 2, 2025
    5.0
    Their drinks menu is full of interesting options.
  • MM
    MsJerseyD
    Sep 27, 2025
    5.0
    There is always this nice young man there who helps me. I love Five Guys.
  • MC
    Milica Cubrilo
    Jul 13, 2025
    5.0
    This is our favorite "fast food" place in the area. Fresh, delicious, and the staff is great. We've been coming for 4+ years and some of the employees have been there the entire time. Always a good feeling to see the familiar faces/ be recognized as a customer. Gives you a small town feel.
  • RL
    Rachael Lloyd
    Jun 15, 2025
    1.0
    Don't eat here we ate here yesterday and my 7 year old got food poisoning from a burger that he also gave some to our cat that has gotten sick too!! Very unsanitary!!!!!!!! So disappointed and upset!!!!!! Be careful!!

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.