Chipotle Bear DE is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about under-seasoned and improperly prepared items.
Portion Sizes
Several customers expressed dissatisfaction with small portion sizes and being charged extra for additional ingredients.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty counters and food spills.
Staff Friendliness
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
DN
David Newman
Nov 16, 2025
3.0
Went there last night with the family. After buying our order, Went to find a table and half of them had food crumbs on them. Some of them had food under them. I guess not much effort on keeping them clean.
JJ
Jewelia Johnson
Nov 11, 2025
1.0
I did not have a good experience during my last visit to this location. The woman who I believe was the manager—a petite white woman with glasses, dark hair, and a ponytail—was standing over the workers, practically breathing down their necks while they were preparing orders for my family and me. The environment felt extremely uncomfortable, and the restaurant was so quiet it seemed like the employees were scared to even breathe around her. Multiple customers in line agreed that she was micromanaging the portions, and we definitely did not get our money’s worth. She was coaching the associate to shake the spoon and give kid-sized portions. I’ve always had decent experiences at this location, and it has never felt this intense before.
JH
Jacob Hamerslag
Oct 30, 2025
3.0
Always busy
MD
marianna didea
Sep 14, 2025
5.0
Very nice people behind the counter. The man with the sleeve tattoos was especially very respectful and polite. Fast service and nice restaurant, very clean and everything stocked!!
KD
Kennedy Dease
Aug 5, 2025
1.0
This is one of the worsts chipotles I have ever experienced in the area. The manager Andrea is extremely rude and I witnessed her on a couple occasions being rude to associates. The food took forever to be ready and just an overall unpleasant experience. Definitely look into better management.