Subway

Reviews

• MM

  Ms Mac

  Mar 13, 2026
  1.0
  At the Subway located at 1st & K NE, I politely asked the employee preparing my sandwich to wash her hands before handling my food. Instead of simply complying, she became visibly irritated and loudly stated that I am “the only customer who asks her to wash her hands.” For a food establishment, this response is alarming. Hand hygiene is one of the most basic food safety standards in the industry. Customers should never feel uncomfortable requesting something that should already be routine practice. This interaction reflected poor customer service and raised concerns about sanitation practices at this location.
• LV

  la maison de vetements

  Nov 22, 2025
  2.0
  You need to tell your staff to wear mask when serving food because when talking people spit while talking and that's not sanitary.
• PJ

  Paris Jones

  Nov 21, 2025
  1.0
  I’m a frequent customer who comes to this location often—if you check your system, you’ll see I’ve been there three days straight this week. Today, around 12:15–12:16 PM, I came in to pick up my online order. I had forgotten to grab the Pepsi bottle that came with my order, so I purchased a small Sprite cup and then grabbed a Pepsi bottle from the refrigerator. When I returned to the counter literally two minutes later, the employee working—someone I’ve never seen before—asked to see my receipt. She already had my receipt in her hand, and even another customer behind me said, “Just give her the soda, she’s showing you her receipt.” The employee insisted that she only gave me the Sprite cup and acted as if I was trying to take something I didn’t pay for. I even opened my Subway app to show her everything, because there was absolutely no reason for this to become a situation. She had just seen me, acknowledged the two drinks earlier, and then suddenly couldn’t remember. It was embarrassing and felt like she was implying I was trying to get something for free—which is not who I am. I always pay for what I get. I’ve worked in the food industry, and this type of behavior would have gotten me written up or even terminated. Please speak with your employees about basic customer service and treating customers with respect. This experience was unnecessary and unprofessional.
• KA

  Kenneth Anderson_Washington,Sr.

  May 11, 2019
  5.0
  Leaves a mouth water feel.Good fresh baked bread that

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