Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.3
127 reviews
5 stars
30
4 stars
7
3 stars
6
2 stars
9
1 star
75
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely poor customer service, with staff being rude, disrespectful, and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Speed of Service
Customers frequently complained about slow service, with long wait times for food even during less busy hours.
Food Quality
Several reviews mentioned cold or poorly prepared food, with some customers expressing disappointment in the freshness and quality.
Management Issues
There were multiple mentions of ineffective management, with calls for better training and staffing to improve overall service.
- BBBossyJan 2, 20261.0Wendy union station the old lady Manager that been there for the last two days is so disrespectful around 1018 am today She was totally disrespectful and I would not be going back to this Wendy’s until she is gone. She made 10 people leave Wendy’s and she told then if They don’t want to wait go somewhere else. She made a guy that was standing near me waiting for his food to sit down. He told her that no I will stand she said u won’t get your food Wendy do better picking better managers because she is not good at all really disrespectful
- RSRebecca S.Dec 29, 20255.0Anel is super helpful and kind!
- CEClau EDec 10, 20251.0Worst Wendy’s in the history of Wendy’s. You will be better off closing this store.
- UUunseenSep 10, 20254.0Food served fast and fresh...
- DGD GSep 7, 20251.0Grubhub delivery will leave your order at a random spot.
Frequently Asked Questions About Wendy's
Is Washington Union Station Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at Washington Union Station currently open?
Yes! This Wendy's location is open and committed to serving quality food every day.
What are the operating hours of the Wendy's at 50 Massachusetts Avenue NE, Washington, DC?
The restaurant is open from 7:00 AM to 8:00 PM Monday through Friday, and from 8:00 AM to 7:00 PM on weekends.
Does this Wendy's location offer delivery and dine-in options?
Yes, they offer dine-in and delivery services but do not have a drive-thru or curbside pickup.
Can I order Wendy’s food online or through an app?
Yes, you can order through the Wendy's mobile app or at order.wendys.com, which also helps determine delivery availability.
Does the Washington Union Station Wendy’s serve breakfast?
Yes, this location serves breakfast with a variety of combos, sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact this Wendy’s location?
You can call the location directly at (202) 838-0978 or reach out via Wendy’s Customer Care through their live chat, phone (888-624-8140), or customer satisfaction survey online.
Are there any car rental agencies near this Wendy's?
Yes, nearby car rental agencies include Budget Rent A Car, Avis Rent A Car, and Alamo Rent A Car at Washington Union Station.
What nearby shopping options are available around this Wendy's?
Customers can visit Union Station Shops for various retail options or clothing stores like Andrew’s Ties and New York New York for men’s and women’s fashion.
What nearby dining choices exist besides Wendy’s at Washington Union Station?
Nearby restaurants include Legal Sea Bar for seafood, &pizza for pizza, and Auntie Anne's for fast food snacks, all conveniently located near the station.