Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Washington Subway® Restaurant at 1551 Alabama Ave SE brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers reported rude and unhelpful staff, with several instances of poor communication and disrespectful behavior.
Cleanliness
Numerous reviews highlighted unsanitary conditions, particularly in the bathrooms, which were described as dirty and poorly maintained.
Food Quality
While some customers enjoyed the food, there were complaints about the freshness and quality of ingredients, with specific mentions of stale bread and poorly made sandwiches.
Pricing Issues
Several customers expressed frustration over perceived overcharging and confusion regarding coupon usage, leading to dissatisfaction with the value received.
Fast Service
Despite the negative feedback, some reviews noted quick service and efficient order preparation, indicating a positive aspect of the overall experience.
KS
KEVIN SALTER
Oct 29, 2025
4.0
Thought I was in a SUBWAY $Y$TEM
😡
IG
imani garrard
Oct 3, 2025
1.0
Terrible customer service! Never going back! I came in on a Friday night & I had a coupon for $8.99 for a footlong meal. You get a fountain drink & chips or cookies. I get there they have a sign that says the fountain drinks are out of order. I get my sub made, I get to the register to pay. The total says 10 & some change. 🤔 I’m confused as my coupon is only 8.99. Come to find out he was trying to charge me 50 cent extra for a bottle drink. Never informed me it would be a up charge!! Afterwards I pay, I ask for my cookies this ma talking about some I can’t get cookies & I have to get chips! Huh?? Who? Mind you it’s a whole display of baked cookies but he trying to say I can’t get the cookies because he put in the system I was getting chips. He never asked me what I was getting & didn’t see chips in my hand so I’m wondering where he got that idea from? Or was he just deciding what I am going to do with my money?
Like a previous reviewer stated they will most definitely play on your intelligence & overcharge you!
If you find yourself going to that subway pleaseeee make sure they not getting over on you!
This Subway is located at 1551 Alabama Ave SE, Washington, DC 20020, inside The Shops at Park Village.
What are the operating hours for this Subway?
This Subway operates from 7:00 AM to midnight Monday through Friday, 8:00 AM to midnight on Saturdays, and 9:00 AM to 11:00 PM on Sundays.
What meal times does this Subway serve?
This location serves breakfast, lunch, and dinner.
What ordering options are available at this Subway?
You can order through the app or online, choose in-store dining, curbside pickup, or delivery.
Does this Subway offer catering services?
Yes, catering services are available for your events and gatherings.
Can I dine in at this Subway location?
Yes, this Subway serves dine-in customers.
Does this Subway have a drive-through service?
No, this location does not offer drive-through service.
Are there nearby dental clinics where I can book an appointment before or after visiting Subway?
Dental Dreams, a local dental clinic, is nearby and can be convenient to visit before or after your meal at Subway.
What nearby public services can I visit while at The Shops at Park Village?
The Parklands Turner Neighborhood Library and DC Public Library - Parklands-Turner are nearby, great for a quick visit before or after enjoying a meal at Subway.
Are there other dining options close to this Subway?
Yes, nearby dining options include Pizza Boli's which offers Italian and pizza options, and Chipotle Mexican Grill for Tex-Mex cuisine, perfect alternatives if you want variety in your meal choices.