Subway

3.9
252 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Washington Subway® Restaurant at 1551 Alabama Ave SE brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1551 Alabama Ave SE, Washington, DC
20020, United States

Hours

Reviews

3.9
252 reviews
5 stars
119
4 stars
56
3 stars
38
2 stars
12
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor communication and disrespectful behavior.

Cleanliness

Numerous reviews highlighted unsanitary conditions, particularly in the bathrooms, which were described as dirty and poorly maintained.

Food Quality

While some customers enjoyed the food, there were complaints about the freshness and quality of ingredients, with specific mentions of stale bread and poorly made sandwiches.

Pricing Issues

Several customers expressed frustration over perceived overcharging and confusion regarding coupon usage, leading to dissatisfaction with the value received.

Fast Service

Despite the negative feedback, some reviews noted quick service and efficient order preparation, indicating a positive aspect of the overall experience.
  • KS
    KEVIN SALTER
    Oct 29, 2025
    4.0
    Thought I was in a SUBWAY $Y$TEM 😡
  • IG
    imani garrard
    Oct 3, 2025
    1.0
    Terrible customer service! Never going back! I came in on a Friday night & I had a coupon for $8.99 for a footlong meal. You get a fountain drink & chips or cookies. I get there they have a sign that says the fountain drinks are out of order. I get my sub made, I get to the register to pay. The total says 10 & some change. 🤔 I’m confused as my coupon is only 8.99. Come to find out he was trying to charge me 50 cent extra for a bottle drink. Never informed me it would be a up charge!! Afterwards I pay, I ask for my cookies this ma talking about some I can’t get cookies & I have to get chips! Huh?? Who? Mind you it’s a whole display of baked cookies but he trying to say I can’t get the cookies because he put in the system I was getting chips. He never asked me what I was getting & didn’t see chips in my hand so I’m wondering where he got that idea from? Or was he just deciding what I am going to do with my money? Like a previous reviewer stated they will most definitely play on your intelligence & overcharge you! If you find yourself going to that subway pleaseeee make sure they not getting over on you!
  • AP
    Angelia Pace
    Jun 8, 2018
    3.0
    Good food

Frequently Asked Questions About Subway

Where is this Subway location situated?

This Subway is located at 1551 Alabama Ave SE, Washington, DC 20020, inside The Shops at Park Village.

What are the operating hours for this Subway?

This Subway operates from 7:00 AM to midnight Monday through Friday, 8:00 AM to midnight on Saturdays, and 9:00 AM to 11:00 PM on Sundays.