Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Many customers praised the food, particularly the burgers and fries, noting them as delicious and satisfying.
Service Issues
Several reviews highlighted inconsistent and poor customer service, with some staff being rude or disengaged.
Staff Recognition
Certain employees, particularly Diamond and Chiquita, received multiple commendations for their excellent service and friendliness.
Cleanliness Concerns
Some customers reported cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
Atmosphere
The atmosphere was generally described as pleasant, with some customers enjoying the vibe and ambiance.
JD
John DeVille
3 days ago
5.0
Loved the Smash Chicken Burger alongside the fries! Extremely flavorful and the staff was equally amazing, helpful and friendly. I think I’ve found my new go-to spot for a quick bite to eat flavorful food.
ML
Muhammad Lewis
4 days ago
5.0
Harry and Alan are great. Very lively individuals. They offer good conversation as your food is being prepared.
GM
Get Up Radio Media
6 days ago
4.0
Enjoyed the double BBQ smash burger with fries. Nice for a quick bite to enjoy alone or with others. Hard to find good parking but there are parking meters around. Our server, Diamond, was excellent in giving us details on what's best to try and delivered our food with a smile. I enjoyed the various drink options as well that had free refills. Enjoy.
SJ
Sean Johnson
Nov 15, 2025
5.0
Easy to grab a quick delicious meal with friendly customer service and recommendations for first timers . They don’t just have burgers you can also grab a hot dog or chicken as well .
YG
YC GANG
Nov 7, 2025
1.0
i went on my lunch break and and the service was horrible!!! bad customer service very rude, the expeditor/cashier didnt want to take my order on top of that been waiting for my whole 30 mins break for no food!!!!!!!! No apology no free drink no nothing. Definitely my last time here. Too many food options in the Gallery Place area to accept subpar service. Poor service does not breed return business. Staff were unprofessional and rude!!!! The Ambiance was cool but everything else was not up to good standard... i would try it again but right now my whole lunch break was ruined!!
Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the regular dining hours at Smashburger in Washington, DC?
Smashburger is open Monday through Thursday from 10:30 AM to 9:30 PM, Friday and Saturday from 10:30 AM to 10:00 PM, and Sunday from 10:30 AM to 9:30 PM.
Does Smashburger offer delivery and what are the delivery hours?
Yes, Smashburger offers delivery Monday through Thursday and Sunday from 10:00 AM to 9:00 PM, and Friday and Saturday from 11:00 AM to 9:30 PM.
Can I order food ahead or pick up at Smashburger?
Yes, Smashburger has order and pay ahead options and offers takeout services for pickup.
Does Smashburger have seating available for dine-in customers?
Yes, Smashburger offers dine-in seating with wheelchair-accessible entrances, seating, and restrooms.
Is Smashburger family-friendly and does it offer a children’s menu?
Yes, Smashburger welcomes families and has a children’s menu available.
What payment methods does Smashburger accept?
Smashburger accepts credit cards, debit cards, and mobile NFC payments.
Are there places near Smashburger where I can enjoy art or a movie?
Yes, The Gallery at Elevate, which features art galleries and a cinema, is located nearby for visitors interested in culture and entertainment.
Are there other dining options close to Smashburger in Washington, DC?
Yes, nearby options include Taco Bell for Mexican fast food, Fado Irish Pub for Irish cuisine, and CAVA for Mediterranean salads and meals.
What nearby spots can I visit for coffee or a casual drink before or after dining at Smashburger?
Starbucks is nearby for coffee, and bars like Promo Lounge and R.F.D. Washington offer casual drink options close to Smashburger.