Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 1501 A&b Maryland Ave NE in Washington, DC. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Feedback on customer service is mixed; while some praised friendly staff, others reported rude behavior and poor handling of issues.
Food Quality
Many customers expressed disappointment with the food quality, citing issues like undercooked pizza and incorrect orders.
Timeliness
There are frequent complaints about long wait times for orders, both for pickup and delivery, with some customers experiencing significant delays.
Cleanliness
Several reviews mentioned cleanliness issues in the lobby and with food handling, raising concerns about hygiene.
Promotions
Customers appreciated the promotions and deals offered, which were seen as a positive aspect of the dining experience.
AG
Andrew Gann
Jan 30, 2026
3.0
It was typical. Only the pizza was bere of ingredients. Dry due to skimpy sauce application. But the service was great. Friendly and helpful. The lobby was dirty, though we are in the midst of the aftermath of snow and ice and it can be hard to keep a floor clean. But all in all, the pizza was a disappointment.
RW
Richard Watkins
Jan 13, 2026
5.0
If need fresh pizza,wings, bread sticks or just good fast food.go to this pizza hut...they always on time you won't be there long...and the worker's there is nice and not disrespectful
Especially the girl with the Blue hair..Ms lauren.that need a promotion she been there a long time and her customer service is like that..keep up the good work Lauren .. please check them out if you in the area,
TG
teneze garbla
Dec 22, 2025
5.0
12/18/25 ORDER #128141806 Great customer service last night even while you all were busy. My food was ready before the given time on the app. I really appreciate you all adding pepperonis on my pizza after I had to keep doing it on the app and it did not take on the final receipt. The lady at the front handled it so well. She didn't have to make the correction. Most places won't even try to help in that situation. Pepperoni came back looking professional and not slapped on. After a long day of work it's great that someone actually cared to give great service while super busy.
MM
Mike Minor
Nov 24, 2025
1.0
Today my pizza arrived with no sauce on it at all when I asked for extra sause.My pizza arrived the other day with Everything slide to one side of the pizza.
CJ
Christopher Jackson
Nov 19, 2025
1.0
For today to pick up an online order the young lady at the cash register at 11:32 a.m. with extremely rude. She was so busy flirting with a young woman and having basic conversations that had nothing to do with Pizza Hut about where people are from instead of servicing the customers down in front of her. In the office behind her was extremely rude dismissive and the manager said and did nothing she should not have a job and Muhammad needs to be reprimanded for not stepping in to help when customers and the lobby is built up and full.el I would like a district manager area manager or someone in the corporate office so please respond to this comment this is unacceptable Behavior for $27 Pizza