Papa Johns Pizza

3.0
181 reviews
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Business Details

914 11th St. SE, Washington, DC
20003, United States
(202) 544-7272
https://locations.papajohns.com/united-states/dc/20003/washington/914-11th-st.-se
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About

Pizza Restaurant
At Papa Johns Pizza in Washington, DC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Washington pizza for any occasion. Call us for pizza delivery in Washington or stop by 914 11th St. SE for carryout to order the best pizza in Washington, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
914 11th St. SE, Washington, DC
20003, United States

Hours

Reviews

3.0
181 reviews
5 stars
65
4 stars
25
3 stars
11
2 stars
6
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and long wait times for assistance.

Delivery Issues

Numerous reviews highlighted significant delays in delivery, with some orders marked as delivered but never arriving.

Food Quality

While some customers praised the food as hot and fresh, others complained about cold, poorly made, or incorrect orders.

Staff Behavior

Several reviews mentioned unprofessional behavior from staff, including inappropriate conversations and lack of hygiene practices.

Order Accuracy

There were frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
  • LT
    L Thompson
    Nov 4, 2025
    5.0
    Raymond was fantastic! He was friendly, quick, and made sure everything with my order was perfect. Great customer service and a super pleasant attitude. Thanks for making the experience easy and enjoyable! The pizza was yummy!
  • JS
    Jordan S
    Oct 28, 2025
    5.0
    Thank you to the staff for helping me choose menu items as I have not been to Papa Johns in a long time. Raymond was very helpful and helped me carry my food to my car. I will be back
  • AA
    Anthony Anderson
    Oct 19, 2025
    5.0
    I left work late Saturday night and stop to get some pizza I'm sorry can't member the gentleman name but he's tall with braids and his customer service was excellent along with the other employees. Also, the prices are fair and overall me & my wife enjoy the food I highly recommend their business. Thank you, all.
  • HJ
    Heemitth Johnson
    Oct 10, 2025
    1.0
    I made a order online for $40 & never received it and when I called the manager was rude and she didn’t wanna give me my money back.
  • KC
    Kelby Carter
    Oct 10, 2025
    5.0
    ’ve always had great experiences at this Papa John’s! The pizza is always hot, fresh, and made just the way I order it. The staff is friendly and quick with service, and delivery is usually faster than expected. You can really tell they care about quality and customer satisfaction. Definitely my go-to spot for pizza night! 🍕🔥
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Washington, DC?

Delivery is available daily from 10:30 AM until midnight, with extended hours until 1 AM on Fridays and Saturdays.

Can I place an order online for delivery or carryout at Papa Johns Pizza?

Yes, you can order online for both delivery and carryout via the Papa Johns website or their app.