Papa Johns Pizza

3.0
252 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Washington, DC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Washington pizza for any occasion. Call us for pizza delivery in Washington or stop by 924 5St NW for carryout to order the best pizza in Washington, along with breadsticks, wings, and more!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Papa Johns Pizza
924 5St NW, Washington, DC
20001, United States

Hours

Reviews

3.0
252 reviews
5 stars
87
4 stars
33
3 stars
17
2 stars
21
1 star
94

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and incompetence.

Food Quality

Food quality is inconsistent; some customers enjoy fresh and delicious pizza, while others receive cold or incorrect orders.

Delivery Issues

Many customers report long delivery times, missing items, and incorrect orders, leading to frustration.

Cleanliness

Concerns about cleanliness and hygiene have been raised, with reports of dirty conditions in the store.

Staff Attitude

Staff attitude is inconsistent, with some employees providing excellent service while others are described as rude or unhelpful.
  • JT
    Jonah Thompson
    Oct 20, 2025
    1.0
    Wildly incompetent - largely due to excessive use of marijuna. Food arrives very late, cold and hard from being old, or soggy from sitting in a box, boxes aren’t sealed.
  • CS
    Cristian Solano
    Oct 2, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ The Best Papa John’s Experience in Washington DC – Michelin-Level Service & Flavor If you’re looking for the best pizza in Washington DC, the answer is right here at Papa John’s, 924 5th St NW. I walked in so hungry I could barely stand, and what followed was an experience that went far beyond a simple pizza order. I chose a 14-inch Meat Lover’s pizza and a set of wings, and from the very first bite I was in heaven—I truly went to heaven and back. After more than 20 years of being a Papa John’s fan, this location proves they are still at the very top of their game. The pizza was everything you want it to be: hot out of the oven, with a crisp golden crust that had just the right amount of chew, layered with rich cheese that stretched perfectly, and loaded generously with savory meats in every slice. The wings were a standout on their own—crispy on the outside, tender and juicy inside, seasoned to perfection with bold flavor in every bite. The aroma alone was enough to make my mouth water before even digging in. But what makes this Papa John’s truly special is the team. Kyih delivered what can only be described as 20/10 Michelin-level hospitality. She noticed my phone was dying and offered to charge it for me, then brought me water without me even asking. It wasn’t just thoughtful—it was genuine care, the kind of service you rarely find even in fine dining. In the kitchen, the excellence continued thanks to Drew and Tyr, who clearly take pride in their craft. You could taste the passion in every bite of that pizza and those wings. Their attention to detail turned a simple takeout order into something truly memorable. Together, Kyih, Drew, Tyr, and the rest of the crew transformed what could have been an ordinary meal into an unforgettable dining experience. This isn’t just a Papa John’s—it’s proof that with the right people and passion, comfort food can feel extraordinary. If Michelin awarded stars for hospitality and pizza, this Papa John’s would already be in the guide. Easily the top Papa John’s location in Washington DC and one of the best pizza stops in the city. Whether you’re craving a perfect pie, wings, or world-class service, this is the place to go.
  • SS
    spensor scott
    Sep 25, 2025
    4.0
    It was delicious pizza.
  • JM
    John Marshall
    Sep 25, 2025
    4.0
    pizza was ok.
  • MC
    Michael Cerrato-Yeomans
    Sep 21, 2025
    1.0
    Terrible spot. Don’t order from this place.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Washington, DC?

Papa Johns Pizza delivers Monday through Sunday from 10:30 AM to midnight, with extended hours until 2:00 AM on Fridays and Saturdays.

What are the takeout hours for this Papa Johns location?

Takeout is available from 10:30 AM to 11:40 PM Sunday through Thursday, and until 12:40 AM on Fridays and Saturdays.