Papa Johns Pizza

3.4
241 reviews
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Business Details

1348 Brentwood Place NE, Washington, DC
20018, United States
(202) 832-7272
https://locations.papajohns.com/united-states/dc/20018/washington/1348-brentwood-place-ne
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Washington, DC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Washington pizza for any occasion. Call us for pizza delivery in Washington or stop by 1348 Brentwood Place NE for carryout to order the best pizza in Washington, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1348 Brentwood Place NE, Washington, DC
20018, United States

Hours

Reviews

3.4
241 reviews
5 stars
110
4 stars
32
3 stars
19
2 stars
14
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising individual employees for their helpfulness while others report rude or unprofessional behavior from staff.

Order Accuracy

Numerous customers experienced issues with incorrect orders, including wrong items and missing components.

Delivery Issues

Delivery service has been criticized for delays, unprofessional behavior from drivers, and problems with food quality upon arrival.

Food Quality

While many customers enjoyed the food, there were complaints about undercooked or poorly prepared items.
  • AM
    ali mohamed
    Dec 28, 2025
    1.0
    Bad service
  • AD
    Amy Doherty
    Dec 12, 2025
    1.0
    The delivery driver calls you and expects you to come down to his car to get your pizza. He said that's what everybody does. This time he was across the street and down the block. We pay for delivery and tip. WTH?????
  • TL
    Thomas Lagarde
    Dec 5, 2025
    5.0
    I told them about a problem I add with one of my orders and they offered a free pizza, good customer service.
  • VU
    Victor Udoewa
    Nov 8, 2025
    1.0
    I ordered a family deal for a specialty pizza (garden) and a cheese pizza (for my two topping pizza). But it wouldn’t work ok my phone so I switched to a computer to order it. When it arrived it was two garden or veggie pizzas. When I called the manager wouldn’t fix it because he said I ordered it online and that’s what I ordered. I was surprised at the level of service and the unwillingness to do anything about it. I won’t order from them again.
  • CC
    Charlie Campbell
    Oct 12, 2025
    1.0
    I was misgendered by staff over and over again. Even after I corrected them. For the record, I am not even transgender. They just did that out of malice. I kept getting called sir and he/him and I’m a female. Disgusting ignorant staff
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Washington, DC?

Delivery is available Monday to Thursday from 10:00 AM to 1:00 AM, Friday and Saturday from 10:00 AM to 3:00 AM, and Sunday from 10:00 AM to 1:00 AM.

Can I order pizza online for pickup at this Papa Johns location?

Yes, you can order online for pickup via their website using the carryout menu link.