Food Quality
Overall, customers praised the food for its deliciousness and authenticity, with many highlighting specific dishes like sancocho and braised pork.
Service Issues
Several reviews noted a decline in customer service quality, with instances of staff being rude or inattentive, leading to dissatisfaction.
Atmosphere
The restaurant has a lively atmosphere with music and a community vibe, though some found the noise level excessive.
Portion Sizes
Many customers appreciated the generous portion sizes, often resulting in leftovers, although some noted inconsistencies in portion sizes.
Hygiene Concerns
A few reviews mentioned issues with cleanliness and hygiene, indicating a need for improvement in this area.