McDonald's

3.3
2607 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
75 New York Ave NE, Washington, DC
20002, United States

Hours

Reviews

3.3
2,607 reviews
5 stars
820
4 stars
484
3 stars
544
2 stars
261
1 star
498

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted the restaurant's poor cleanliness, with reports of dirty tables, bathrooms, and overall unsanitary conditions.

Customer Service

Customers frequently reported rude and unhelpful staff, with many expressing dissatisfaction with the service experience.

Food Quality

Several reviews mentioned issues with food quality, including raw or poorly prepared items, and complaints about incorrect orders.

Atmosphere

The restaurant's atmosphere was described as unwelcoming, with concerns about the presence of homeless individuals and a generally sketchy vibe.

Service Speed

Many customers noted slow service, particularly during busy times, leading to long wait times for orders.
  • JV
    Jose Ventura
    Dec 22, 2025
    1.0
    Estremendo ase más frío que afuera experiencia no agradables 12/22/2025
  • MS
    Matt S
    Dec 22, 2025
    1.0
    I would give 0 stars if I could. I was visiting from Canada and know McDonalds to be a safe place for clean washrooms and food that won’t make you sick. This is the absolute WORST McDonalds I have ever been too in my life. The staff are extremely rude, it’s clear they do not care about the customers at all. The floor is the original flooring from childhood memories, holes in the roof and homeless people everywhere begging for money and food. To top it all off I got food poisoning and have been puking for a day now.. I knew I should not have trusted the food given the absolute run down state of the restaurant. The place is listed as a community work station but you could t pay me to bring out a laptop in this location.
  • CC
    Charlie
    Dec 16, 2025
    3.0
    Normal mcdonalds nothing special or bad.
  • AM
    Azucena Melgar
    Dec 15, 2025
    1.0
    La atención fue muy buena, incluso un chica que está afuera ayudando con las órdenes, pero están sin calefacción y ella tiene que estar con jacket, gorro y bufanda por el frío, no es justo que tengan a trabajadores bajo el frío dentro de un restaurante.
  • TH
    Torrance Hucks
    Dec 9, 2025
    2.0
    I’m familiar with using the kiosk at McDonald’s and use it at my discretion. However, I’m always puzzled and irritated at times by the presence of a live person who walks from behind a register to escort you to a kiosk to place an order. BAD CUSTOMER SERVICE!!!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 75 New York Ave NE, Washington, DC?

The store is generally open from 5:00 AM to 10:00 PM from Monday to Wednesday and Sunday, with 24-hour service from Thursday to Saturday.

Is McDonald's at this location open 24/7 for delivery and drive-through?

Yes, both delivery and drive-through services operate 24 hours every day of the week at this location.