Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
While some customers noted that the location was clean, many others reported filthy bathrooms and dirty tables.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rude and unhelpful behavior.
Food Quality
Food quality was inconsistent, with some customers enjoying their meals while others received cold or poorly prepared items.
Atmosphere
The presence of homeless individuals outside and inside the restaurant created an uncomfortable atmosphere for many customers.
Order Accuracy
Numerous complaints were made about incorrect orders and issues with the kiosk system.
AB
Alicia Brito-Antequera
2 days ago
5.0
Pues es un lugar con buen ambiente, controlado, limpio, comida decente para ser comida rápida, servicio común pero agradable.
JK
Josh Kenner
Oct 7, 2025
5.0
Clean McDonald's even though it's a lot of traffic
EK
Elyas Kopf
Oct 4, 2025
3.0
The food wasn't cooked, it was just reheated, the coffee wasn't rich. There are also a lot of homeless people, this needs to be controlled somehow, the security doesn’t pay attention.
RY
RICK YARNELL
Sep 28, 2025
3.0
It was McDonald's, I ate sausage McMuffin. I do wish it had more ketchup, but that's just me. Coffee was good, one of the few fast food coffee I can drink is at McDonald's.
MM
Mohit Mohit
Sep 21, 2025
1.0
“Came in just trying to charge my phone and grab a bite, but wow — I didn’t realize I was signing up for a masterclass in ‘How to Be Rude 101.’ Apparently, the outlets are only open to people they personally approve of. Bonus points for making me feel like being a brown boy was some kind of disqualifier for plugging in my charger. Truly next-level customer service — if the goal is to make people never come back. ⭐”
What are McDonald's regular opening hours at 555 13th St NW, Washington, DC?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 9:00 PM on Sunday.
Does McDonald's at this location offer drive-through service and what are its hours?
Yes, McDonald's offers drive-through service daily from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 9:00 PM on Sunday.
Can I order McDonald's delivery and when is delivery available?
Delivery is available daily from 5:30 AM to 10:30 PM Monday through Friday, 6:00 AM to 10:30 PM on Saturday, and 7:00 AM to 8:30 PM on Sunday.
What types of payment options are accepted at McDonald's on 555 13th St NW?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have accessible facilities?
Yes, it has wheelchair accessible entrance, seating, and restrooms.
What food and beverage services does McDonald's provide at this location?
McDonald's serves breakfast, lunch, dinner, coffee, desserts, and has a children's menu with seating available.
Is WiFi service available at this McDonald's?
Yes, WiFi is available for customers at this McDonald's location.
Which nearby places can I visit after dining at McDonald's 555 13th St NW?
After your meal, you can visit nearby places like Starbucks for coffee, The Henri for European cuisine, or explore the Shops At National Place shopping center.
Are there nearby landmarks or recreational areas close to McDonald's for visitors?
Yes, Henry Bacon Softball Fields are nearby for sports enthusiasts, and National Place Building is close for those interested in public and government associations.
How can nearby businesses like Amazon Locker or PNC Bank help customers visiting McDonald's?
Amazon Locker provides convenient parcel pickup and drop-off services, while PNC Bank offers ATM and financial services, making it easy to handle errands close to McDonald's.