McDonald's

3.8
1882 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
555 13th St NW, Washington, DC
20004, United States

Hours

Reviews

3.8
1,882 reviews
5 stars
765
4 stars
493
3 stars
346
2 stars
106
1 star
172

What are people saying?

AI-generated from recent customer reviews

Cleanliness

While some customers noted that the location was clean, many others reported filthy bathrooms and dirty tables.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rude and unhelpful behavior.

Food Quality

Food quality was inconsistent, with some customers enjoying their meals while others received cold or poorly prepared items.

Atmosphere

The presence of homeless individuals outside and inside the restaurant created an uncomfortable atmosphere for many customers.

Order Accuracy

Numerous complaints were made about incorrect orders and issues with the kiosk system.
  • AB
    Alicia Brito-Antequera
    2 days ago
    5.0
    Pues es un lugar con buen ambiente, controlado, limpio, comida decente para ser comida rápida, servicio común pero agradable.
  • JK
    Josh Kenner
    Oct 7, 2025
    5.0
    Clean McDonald's even though it's a lot of traffic
  • EK
    Elyas Kopf
    Oct 4, 2025
    3.0
    The food wasn't cooked, it was just reheated, the coffee wasn't rich. There are also a lot of homeless people, this needs to be controlled somehow, the security doesn’t pay attention.
  • RY
    RICK YARNELL
    Sep 28, 2025
    3.0
    It was McDonald's, I ate sausage McMuffin. I do wish it had more ketchup, but that's just me. Coffee was good, one of the few fast food coffee I can drink is at McDonald's.
  • MM
    Mohit Mohit
    Sep 21, 2025
    1.0
    “Came in just trying to charge my phone and grab a bite, but wow — I didn’t realize I was signing up for a masterclass in ‘How to Be Rude 101.’ Apparently, the outlets are only open to people they personally approve of. Bonus points for making me feel like being a brown boy was some kind of disqualifier for plugging in my charger. Truly next-level customer service — if the goal is to make people never come back. ⭐”

Frequently Asked Questions About McDonald's

What are McDonald's regular opening hours at 555 13th St NW, Washington, DC?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 9:00 PM on Sunday.

Does McDonald's at this location offer drive-through service and what are its hours?

Yes, McDonald's offers drive-through service daily from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 9:00 PM on Sunday.