Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and unprofessional behavior.
Food Quality
Several customers expressed dissatisfaction with food quality, citing issues like incorrect orders, cold items, and poor preparation.
Cleanliness
Many reviews highlight cleanliness issues, including dirty dining areas and unkempt drink stations.
Convenience
The location is noted for its convenience, especially for travelers at Union Station, but some customers find the service slow and inefficient.
Pricing
Customers have commented on higher prices compared to other McDonald's locations, with some feeling the value does not match the cost.
MM
Monique
Oct 14, 2025
1.0
I bought a 6 dollar meal here around 10 pm last night, after eating the side of my head started was burning… I guess no food here either…
NR
Nia Roberson
Oct 6, 2025
3.0
Customer service - in take - great-pleasant with a smile- customer service- 40 years or less Latino - rude and unnecessary comments that she called my ticket number- a long time ago- Ma’am next time please save the extra comments - not everyone can stand and wait for numbers to be called - partially disabled: wife of Veteran - please do better or do not work in customer service/ thank you
CW
Casey Wilson
Oct 5, 2025
5.0
One of the few places open very early in Union Station. The workers are fast, efficient, and friendly. Perfect stop before an early train.
AF
Andrew Farrell
Sep 19, 2025
1.0
forgot my sauces. how are they going to make a big deal about charging for extra sauces then not include a single sauce? now i have to eat my dry chicken strips. who wants to live like this?
CG
Cosimo Giannino
Sep 6, 2025
5.0
Il cibo e’ quello che conosciamo tutti. Ma a New York andare di proposito al Mc per pranzare e poi prendere il caffè espresso non ha avuto prezzo per me. Sarà stata fortuna, ma mi hanno fatto un.espresso con i fiocchi
What are the operating hours for McDonald's drive-through at 50 Massachusetts Ave NE?
The McDonald's drive-through is open daily from 5:00 AM to 11:00 PM.
Can I order McDonald's delivery and when is it available?
Delivery is available every day from 5:00 AM to 10:30 PM, offering options like same-day delivery and no-contact delivery.
What payment methods does this McDonald's location accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's at 50 Massachusetts Ave NE serve breakfast and coffee?
Yes, they serve breakfast, coffee, lunch, dinner, and desserts, including options for children.
Is this McDonald's location wheelchair accessible?
Yes, it has wheelchair accessible entrance, seating, and restrooms.
Where can I download the McDonald's ordering app to place orders?
You can download the McDonald's app from the Apple App Store or Google Play Store using provided links.
What services does this McDonald's location offer?
They offer gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Which nearby places can I visit before or after dining at McDonald's?
You can visit nearby spots like Johnny Rockets for burgers, Treat Street bakery and cafe, or Häagen-Dazs ice cream shop for dessert options.
Are there any nearby transportation options to reach McDonald's at 50 Massachusetts Ave NE?
Yes, Union Station offers events and is a major transit hub nearby, with trolley and bus tours like Old Town Trolley Tours and Gray Line Tours available for sightseeing.
What are some nearby places to shop or relax around McDonald's?
Nearby options include Beautiful U spa, Swarovski jewelry store, and Bijoux Bellagio fashion accessories for a relaxing or shopping experience.