McDonald's

3.3
531 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
50 Massachusetts Ave NE, Washington, DC
20002, United States

Hours

Reviews

3.3
531 reviews
5 stars
198
4 stars
83
3 stars
77
2 stars
52
1 star
121

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and unprofessional behavior.

Food Quality

Several customers expressed dissatisfaction with food quality, citing issues like incorrect orders, cold items, and poor preparation.

Cleanliness

Many reviews highlight cleanliness issues, including dirty dining areas and unkempt drink stations.

Convenience

The location is noted for its convenience, especially for travelers at Union Station, but some customers find the service slow and inefficient.

Pricing

Customers have commented on higher prices compared to other McDonald's locations, with some feeling the value does not match the cost.
  • MM
    Monique
    Oct 14, 2025
    1.0
    I bought a 6 dollar meal here around 10 pm last night, after eating the side of my head started was burning… I guess no food here either…
  • NR
    Nia Roberson
    Oct 6, 2025
    3.0
    Customer service - in take - great-pleasant with a smile- customer service- 40 years or less Latino - rude and unnecessary comments that she called my ticket number- a long time ago- Ma’am next time please save the extra comments - not everyone can stand and wait for numbers to be called - partially disabled: wife of Veteran - please do better or do not work in customer service/ thank you
  • CW
    Casey Wilson
    Oct 5, 2025
    5.0
    One of the few places open very early in Union Station. The workers are fast, efficient, and friendly. Perfect stop before an early train.
  • AF
    Andrew Farrell
    Sep 19, 2025
    1.0
    forgot my sauces. how are they going to make a big deal about charging for extra sauces then not include a single sauce? now i have to eat my dry chicken strips. who wants to live like this?
  • CG
    Cosimo Giannino
    Sep 6, 2025
    5.0
    Il cibo e’ quello che conosciamo tutti. Ma a New York andare di proposito al Mc per pranzare e poi prendere il caffè espresso non ha avuto prezzo per me. Sarà stata fortuna, ma mi hanno fatto un.espresso con i fiocchi

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's drive-through at 50 Massachusetts Ave NE?

The McDonald's drive-through is open daily from 5:00 AM to 11:00 PM.

Can I order McDonald's delivery and when is it available?

Delivery is available every day from 5:00 AM to 10:30 PM, offering options like same-day delivery and no-contact delivery.