McDonald's

3.6
1845 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
424 Rhode Island Ave NE, Washington, DC
20002, United States

Hours

Reviews

3.6
1,845 reviews
5 stars
718
4 stars
385
3 stars
340
2 stars
152
1 star
250

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and unprofessional behavior.

Cleanliness Issues

Multiple reviews highlighted concerns about cleanliness, including dirty tables and unsanitary conditions.

Order Accuracy

Several customers noted issues with incorrect orders and missing items, leading to dissatisfaction.

Atmosphere Concerns

The presence of homeless individuals and overall ambiance were frequently mentioned, affecting customers' comfort and dining experience.

Food Quality

Feedback on food quality was mixed, with some enjoying hot and fresh meals while others reported cold or poorly prepared items.
  • PV
    Peter Vicenzi
    2 days ago
    3.0
    You order a 6 piece McNuggets, they give you 4. You order a big breakfast, they forget the hash brown. The guy in the parking lot asks you for money regardless. It’s very annoying when the employees forget to give you the food you pay for. These are simple things that should be hard to screw up. The folks who work here have always been very nice and kind to me, so maybe this is a customer volume (in multiple aspects) or managerial issue. The guys hanging out panhandling in the parking lot need to work on their pitch. No one is going to give them money or buy them lunch when they slur their first sentence and have a half-assed delivery. This place is like a mecca for panhandlers. To be fair, this location is miles above the “Night of the Living Dead” McDonald’s down the street in NOMA, where the local unhoused persons stumble up to you in the drive through to ask you for cash while you’re trying to place an order.
  • MA
    Melany Autedo
    6 days ago
    1.0
    I went to mcdonald’s trying to order a 6 piece happy meal and they told me i couldn’t buy it. obviously wondering why i can’t buy what i want i asked for 20 piece chicken nuggets and they told me i could buy it. i then asked why i couldn’t buy the 6 piece chicken nuggets and i wasn’t getting a clear response. my dad asks to talk to the supervisor/ manager and a young man comes and tells us the new policy which we understood and were ready to proceed with the order but then that lady in the picture comes to ask what happened and the young man explains what happened and she starts arguing with us as to why we couldn’t get them and we were just explaining that we wanted a clear answer and we didn’t understand if it had such a easy answer why was it so difficult to let us know and she argued with us and was telling us there’s many mcdonald’s to go to and then proceeded to ask what we wanted to eat. doesn’t make sense right? im posting this review because i wouldn’t want this to happen to anyone else
  • JR
    Jayda Rouse
    Oct 27, 2025
    1.0
    I looked online to see if it was open and it said it was open so I walk there from my house to go pick up some food for me and my partner. When I got there, there was a Hispanic mom with her two kids, me (im African American )and one other black person, and a delivery person that was black as well. They were all outside when I showed up but I walked away once I realized that the doors were locked to go check the other side of the building to see if the doors were lock as well. When I came back over to the original side of the building, I saw that the Hispanic mom and her children were let in, but the others were left outside. Take that as you will, but I will never be coming to this McDonald’s ever again. I personally believe that you guys are racist.
  • KK
    Kit
    Oct 25, 2025
    4.0
    Marvin nicely gave me 10pc nuggets to make up for my meal erroneously having no 4pc nuggets. He was very nice about it and gave me free sauces. Give him a pay rise managers! The reviews are overly harsh on the workers at this mcdonalds - in my experience they are normally youngish people who do a good job in a place which attracts lots of odd/down on their luck characters... It isn't the most inspiring place, unfortunately. When I was in, a whole table of people left a table looking like a bomb site and was rude to the young guy behind the till. All in all, I have been here a lot and the criticism is a bit unfair, the people behind the counter are really doing their best.
  • EE
    Eric
    Oct 21, 2025
    1.0
    I went to this location yesterday, they forgot the bottom bun on my Quarter Pounder, I only saw after I had left. I went back today and ordered on the app before going to work and it auto corrected the location to new York Ave. I asked if there's any way to change it or if I could get help. The lady at the first window just said "no, new York Ave is only 5 minutes away. It was in the complete opposite direction I needed to go. So I just canceled the order. The employees of this location are rarely friendly and keep messing up orders. I won't go back if I don't need to.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 424 Rhode Island Ave NE, Washington, DC?

McDonald's at this location is open from 5:00 AM to midnight Monday through Wednesday and Sunday, and from 5:00 AM to 4:00 AM on Thursday through Saturday.

What are the drive-thru hours at this McDonald's?

The drive-thru is open from 5:00 AM to midnight Monday through Wednesday and Sunday, and from 5:00 AM to 4:00 AM Thursday through Saturday.