Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude and unhelpful staff, particularly during late hours and in the drive-thru.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Cleanliness
Numerous reviews highlighted unsanitary conditions, including dirty bathrooms and unpleasant odors.
Food Quality
Mixed feedback on food quality, with some customers noting it was subpar or cold, while others found it acceptable.
Location Issues
The location is criticized for its atmosphere, with reports of loitering and safety concerns outside the restaurant.
TC
Tiffany Copeland
Nov 1, 2025
1.0
Train your employees to not to walk up and accuse a customer of taking the wrong order snatching it and walking away not apologizing after realizing her mistake 8:44am
RV
Reynaldo Velasquez
Oct 26, 2025
5.0
Ima be real I have to admit they need more people here but they’re in the middle of Georgia ave, Howard, dozo endless schools around, bars etc for what they have to deal with this McDonald’s for me does have pretty good customer service skills they can work on getting orders right like others have said can’t complain I salute these guys because most people can’t work in the environment they’re in and they’re open late and I’m pretty sure one of the few McDonald’s that open late with a drive through in uptown
XA
Ximena Morales Acosta
Oct 26, 2025
1.0
The people on the curb side are awful, not friendly, and mean
FF
Fahad
Oct 11, 2025
5.0
Not sure what the hate is about. We were here for a concert nearby and and grabbed some food. Fast service, employees were courteous, food was alright. But nobody expects good food from mcdonald's anyway.
FS
Fester Sly
Oct 11, 2025
1.0
Just left McDonald's after work at 705am. Did not get my hash brown with my meal. Always a disappointment when you pay and don't get what you paid for. I tried calling back, seems like the phone is off the hook. I was order 1206 in the drive thru.