Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- DeliveryAvailable
- TakeoutAvailable
- BreakfastAvailable
- LunchAvailable
Location
Hours
Reviews
3.6
1,037 reviews
5 stars
405
4 stars
216
3 stars
167
2 stars
73
1 star
176
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, with many stating they waited over 20 minutes for their orders.
Food Quality
Numerous reviews mentioned poor food quality, including overcooked items and cold fries, leading to dissatisfaction.
Cleanliness
The location was often described as dirty, with complaints about filthy bathrooms and unclean dining areas.
Customer Service
While some staff were praised for their friendliness and helpfulness, many reviews highlighted poor customer service experiences, including rude interactions.
Safety Concerns
Several customers expressed feeling unsafe due to the presence of homeless individuals in and around the restaurant.
- TMT MichaelJan 1, 20261.0Stoped at this place for a quick burger and there was plastic on the burger with the onions.I'm thankful that I checked before eating anything.Peopl3 check your orders before you eat..I could have been choked out by the plastic in my throat..
- ESEarl StaleyJan 1, 20261.0Bruh I literally just walked out with a refund because I seen the biggest rat ever in their fry station eating the hash browns at 550 am
- JDJ DeanDec 1, 20252.0Strange place: lake a FFRestaurant in a dungeon. So many delivery orders takes forever, making eat-in and take out orders twice as long to place. Food is over cooked, sandwiches are ill-prepared (not organized, like patties are never situated on the bread), and not very tasty, that is unless you like fries, fish, and burger sandwiches cooked in yesterdays grease. Grrrrrrr! Staff - although juggling lots of tasks, for example, the cashier also fetches, bags, and distributes the delivery orders to drivers, bags other orders, etc., - are the nicest, most considerate people, who would require and appreciate your patience should you go there, but don't 🛑 find another location, anyplace else. You'll thank me later.
- PSPeter SteedNov 28, 20255.0McDonald's on New York avenue always has great customer service and friendly
- HKhit kediaNov 12, 20254.0👍
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 2481 18th St NW, Washington, DC?
McDonald's is open from 5:00 AM to 12:00 AM Monday, Tuesday, Sunday; and 24 hours on Wednesday through Saturday.
During what hours is McDonald's delivery service available?
Delivery is available from 6:00 AM to 10:00 PM Monday through Wednesday and Sunday, until 11:59 PM on Thursday, and 24 hours Friday and Saturday.
Is the drive-through at McDonald's open 24 hours?
Yes, the drive-through is open 24 hours every day of the week.
Can I order McDonald's for delivery or pickup online?
Yes, you can order online through the McDonald's delivery website or use the McDonald's App available on iOS and Android.
What payment options are accepted at McDonald's at 2481 18th St NW?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location offer WiFi and mobile ordering services?
Yes, services include WiFi, Mobile Ordering, Mobile Offers, McDelivery, and Gift Cards.
Is this McDonald’s location wheelchair accessible?
Yes, it has wheelchair accessible entrance, seating, and restrooms.
What nearby dining options are available around McDonald's at 2481 18th St NW?
Nearby eateries include Osteria Al Volo (Italian), North Sea Restaurant and Sushi Bar (Asian), Akira Ramen (Japanese/Sushi), and Taqueria Al Lado (Mexican).
Are there any nearby cafes or bakeries where I can go before or after visiting McDonald's?
Yes, you can visit Songbyrd Music House & Record Cafe, D Light Cafe & Bakery, and Sharbat Bakery & Cafe nearby.
Which nearby transit or service locations might help me find or complement my visit to McDonald's?
Phone Repair Tech, T-Mobile mobile phone store, and DC Repair Bros are nearby and can assist with phone or tech needs, while Valdemar Travel can help with travel services.