McDonald's

3.8
1437 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2228 New York Ave NE, Washington, DC
20002, United States

Hours

Reviews

3.8
1,437 reviews
5 stars
621
4 stars
322
3 stars
227
2 stars
90
1 star
177

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with complaints about rude staff and unhelpful management.

Cleanliness

While some customers noted cleanliness, many others reported dirty conditions, particularly in bathrooms and dining areas.

Food Quality

Several customers experienced issues with food quality, including incorrect orders and food served cold or stale.

Environment

The presence of homeless individuals around the location was frequently mentioned, contributing to a negative atmosphere for some customers.

Service Speed

Customers had mixed experiences regarding service speed, with some noting quick service while others reported long wait times.
  • BD
    Bobbi DeAnda
    3 days ago
    2.0
    4 piece chicken strip??? Ughhhh… what is with fast food places giving you one fewer than you ordered? So frustrating when you have kids sharing food and you’re missing one. They said they will give me another one if I come back, but still so annoying. I can’t come back tonight.
  • RM
    Rodric Moore
    Jan 6, 2026
    4.0
    I think it's time for McDonald's to change their french fries. I lived 2 minutes from McDonald's about time I get home my fries is icy cold. You can have two different kinds of fries . shoe string and crinkle cut
  • AS
    Akil Smith
    Dec 25, 2025
    5.0
    Quick, Fast And Easy!
  • JF
    Jordan Frye
    Dec 9, 2025
    2.0
    I dont understand why you have a staff if all they're going to do is direct people to order from this stupid kiosk. And will someone please tell the super loud cashier, there's no need to talk at the top of your lungs early in the morning. She's an older woman and should know better. Im sure she sounds like nails on a chalkboard to more than just me!
  • AH
    Annika Holder
    Dec 8, 2025
    1.0
    they got cops to kick out all customers at 11pm on a normal monday night. weird.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's located at 2228 New York Ave NE, Washington, DC?

McDonald's at 2228 New York Ave NE is open 24 hours every day of the week.

Does this McDonald's location offer delivery and curbside pickup services?

Yes, this McDonald's offers delivery, same-day delivery, no-contact delivery, and curbside pickup services.