McDonald's

3.5
1296 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1635 Benning Rd NE, Washington, DC
20002, United States

Hours

Reviews

3.5
1,296 reviews
5 stars
469
4 stars
249
3 stars
240
2 stars
123
1 star
215

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and unprofessional behavior.

Food Quality

Food quality is inconsistent, with reports of cold, poorly prepared items, but some customers also mention hot and fresh food.

Cleanliness

The restaurant is often described as dirty, with issues in the dining area and bathrooms, impacting the overall dining experience.

Safety Concerns

Many reviews highlight safety issues due to loitering, drug activity, and a rough neighborhood, making customers uncomfortable.

Drive-Thru Efficiency

The drive-thru service is noted for being fast at times, but there are also complaints about long wait times and order inaccuracies.
  • YN
    yolande nguepi
    Oct 11, 2025
    3.0
    They didn’t asked me the type of sauce I wanted.
  • DD
    Dior Dior
    Oct 6, 2025
    1.0
    I can not believe got a burnt I’m talking burnt sandwich I didn’t even know you can burn a bagel like this
  • DS
    Denise Santiago-Simmons
    Sep 26, 2025
    5.0
    The ladies in the drive thru are amazing.
  • AA
    Ant
    Sep 12, 2025
    1.0
    Gold McCruspy sandwich is utter garbage no sauce nothing flavor-less sandwich that workers are scared to put condiments on. Fries are soggy I thought french fries where to stand straight up not sag over.
  • JL
    JESSICA LOVEN
    Sep 7, 2025
    1.0
    OMG THEY DONT UNDERSTAND BASIC ENGLISH OR THE ALPHABET. ITS A STRUGGLE TO GET UR FOOD FROM THID LOCATION.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 1635 Benning Rd NE, Washington, DC?

The McDonald's is open 24 hours from Monday to Wednesday and on Sunday. On Thursday, Friday, and Saturday, it operates from 7:00 AM to 10:00 PM.

During what hours is the drive-thru service available at this McDonald's?

The drive-thru is open 24 hours daily Monday through Wednesday and Sunday. On Thursday, Friday, and Saturday, it operates from 6:30 AM until midnight.