McDonald's

3.6
2570 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable

Location

McDonald's
1235 New York Ave NW, Washington, DC
20005, United States

Hours

Reviews

3.6
2,570 reviews
5 stars
944
4 stars
575
3 stars
501
2 stars
223
1 star
327

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted dirty conditions in the restaurant and restrooms, with reports of trash, unclean tables, and unsanitary bathrooms.

Customer Service

Numerous customers reported poor service, including rude staff, long wait times, and issues with order accuracy.

Safety Concerns

Several reviews mentioned feeling uncomfortable due to the presence of homeless individuals both inside and outside the restaurant.

Food Quality

Mixed feedback on food quality, with some customers enjoying their meals while others reported cold or poorly prepared food.
  • LL
    Lori Lee
    Jan 2, 2026
    3.0
    The bathroom needed to be cleaned. They need more employees in order to provide better customer service.
  • DM
    Dwight Mayhand
    Jan 1, 2026
    1.0
    Horrible first time experience. The store was open on New Year's morning. However, the place was operating as if they never served a large crowd. The numbering system for first in first out (FIFO) service was ignored resulting in a disastrous. Numbered bags of food, highlighted by the store order number board came out of the kitchen and sat, while a member of the staff who appeared absolutely overwhelmed with his role cherry picked through orders as if calling BINGO. A complaint I have for McDonald's as a whole is the need to separate the meal delivery window from the dining room window, due to issues with delivery driver orders conflicting with the orders of dining room patrons for timely service. This issue was on full display as the early morning delivery drivers pressed themselves to the front counter demanding immediate service for their awaiting clients alongside dining patrons demanding their food. The result of the cluster 2026 New Year's morning was an hour or more wait for food that was an hour or more cold and stale. The staff almost abandoned providing drinks (although patrons did pay) with many leaving the store worn from the wait with no energy left to fight for what they were due. All this because the staff either through poor training, lack of management skill, or poor leadership abandoned FIFO service on one of the stores busiest mornings. I'm not sure if this experience is the norm but as a first time patron this was my experience and I will never return. I would -5 if I could.
  • HF
    Hernando Florez
    Dec 31, 2025
    5.0
    Siempre hay mendigos mal clientes,es desagradable, comer con ese olor desagradable,del resto bien
  • MP
    Milena Princic
    Dec 29, 2025
    2.0
    Fui después de las 19 hs en invierno y mi experiencia no fue buena en cuanto al ambiente. En la puerta había varias personas pidiendo dinero y, ya dentro del local, había gente que no consumía y permanecía en grupos, lo que me hizo sentir incómoda y poco segura. No me sentí a gusto para quedarme a comer, por lo que no lo recomendaría en ese horario.
  • CC
    Constantin Crismaru
    Dec 29, 2025
    5.0
    Very friendly stuff, no waiting. Reasonable prices for coffee.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 1235 New York Ave NW, Washington, DC?

McDonald's is open 24 hours every day of the week.

What are the delivery hours for McDonald's at this location?

Delivery is available from 5:00 AM to 11:00 PM on Monday; from 4:00 AM to 3:59 AM the next day Tuesday through Saturday; and from 5:00 AM to 1:00 AM on Sunday.