McDonald's

3.4
1136 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
1944 14th St NW, Washington, DC
20009, United States

Hours

Reviews

3.4
1,136 reviews
5 stars
397
4 stars
226
3 stars
180
2 stars
107
1 star
226

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers reported unsanitary conditions, including dirty floors and closed restrooms.

Service Quality

Service was frequently described as slow and disorganized, with instances of rude staff and missed orders.

Safety Concerns

Numerous reviews highlighted safety issues due to loitering and harassment from homeless individuals.

Dining Experience

The lack of seating and uncomfortable atmosphere made dining in unpleasant for many customers.

Food Quality

While some customers enjoyed the food, there were complaints about cold or improperly prepared items.
  • MS
    Mizukagami S
    Nov 8, 2025
    5.0
    早朝訪問 24時間営業らしい。 掃除をしっかりされているようで朝は椅子が無かったけれど、ご親切な方が椅子を持ってきてくれた。 親切な人が常連でいる。ありがとう。 出来立てが美味しかった。 トイレは鍵が閉まっているから店員さんに伝えてあけてもらう。
  • JK
    Josh Kenner
    Nov 5, 2025
    5.0
    They always on point with orders even when it's 2 people back there, amazing customer service and they make my iced French vanilla coffee to perfection 👌
  • KA
    Khadijah A.
    Oct 23, 2025
    5.0
    Always great here. Love breakfast food!
  • NW
    Natasha Wills
    Oct 19, 2025
    1.0
    Went into this establishment early Sunday morning to pick up something to eat on the way home. Floors were just mopped appeared to be clean. After ordering my food I asked the young lady do I need a code for the restroom? The young lady stated that the restrooms are down. I didn't ask her if the restrooms are down where do you all use the restroom? The young lady pointed to her right. So I said where are you pointing to down the street? She said yes then she said we have to go to Taco Bell. Now I understand this young ladies English was broken with a Spanish accent, but I understood more than she thought. And to my understanding there is no Taco Bell. Now if she didn't mean to say Taco Bell because my questions caught her off guard. How are they sanitizing their hands and where are they using the restroom? So with that kind of service and situation I asked for a refund.
  • MB
    Marta Líf Bjarnardottir
    Sep 28, 2025
    2.0
    Probably the worst McDonald's I have tried. And I have been to many, in USA, Canada and Europe. No seats, toilet broken (both of them), not possible to order Soda in the self service machines when ordering meals. Two stars probably to much, however The Food was ok and the Wifi was working.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1944 14th St NW, Washington, DC?

McDonald's is open every day with hours from 6:00 AM to midnight, except on Sunday when it closes at 11:00 PM.

Is McDonald's delivery service available 24/7 at this location?

Yes, delivery is available 24 hours a day, seven days a week at this location.