Fine Dining RestaurantSteak HouseRestaurantMastro's
Mastro's collection of sophisticated, classic Steakhouses and Ocean Club seafood locations are recognized for their combination of world-class service, highly acclaimed cuisine, and live entertainment in an elegant yet energetic atmosphere. A truly unparalleled dining experience.
Many customers praised the attentive and professional service, highlighting specific servers who provided exceptional experiences.
Food Quality
Feedback on food quality was mixed; while some enjoyed the steaks and sides, others reported issues with overcooked or bland dishes.
Atmosphere
The ambiance was generally well-received, with mentions of live music enhancing the dining experience, though some found it too loud.
Pricing
Several reviews noted the high prices, with some feeling the quality did not justify the cost, while others felt it was worth the expense.
Consistency Issues
There were multiple reports of inconsistency in food preparation and service, leading to disappointment among some diners.
LM
Ladesha Morton
2 days ago
3.0
Came here for my birthday dinner. The ribeye I got was bland with no flavor. I’ve been to several upscale restaurants and even the ones that are not and steak was much better. I’m really sad I had to write this review but the food was not all that I thought it would be. For the cost it should have been way better and I’m saying that respectfully. First impressions are everything and this was not for the food. The ambiance was well but I won’t be returning.
DR
Dionne R.
Dec 30, 2025
1.0
Don’t waste your time! I’ve had better food at Texas Roadhouse; where you get free bread, the steaks are seasoned, and the sides are delicious. As a steakhouse I expected something that would make the steak stand out- special sauces, a nice rosemary butter, chimichurri - something besides a plain hunk of meat. Mastro’s is charging prices as though they’re offering high class food and they’re not! For the price we paid for dinner - DISAPPOINTED is an understatement ☹️. Save your money and go elsewhere.
MR
Melody Russell
Dec 27, 2025
5.0
Fantastic service and delicious food! Even without a reservation, they were incredibly accommodating and seated us in great spots at the bar. The staff were attentive, welcoming, and clearly took pride in taking care of all their guests.
JK
Jessica Kelly
Dec 23, 2025
2.0
I have to be honest. I was disappointed with my first experience here. My girlfriends insisted that this place was top-tier. However, our experience this go round was not it at all. I took several minutes (estimated 5 to 10 minutes)for us to be greeted by a server. Our appetizers were delivered to the table on a server tray, which sat there for about a good minute or two before someone else came to pass our plates out. When our entrées were delivered, our 8 ounce steaks we ordered were COLD. The only part of the steak that was warm was the bottom and that’s because it was served on a hot plate. We bought this to the attention of our waiter. Opposed to having our steaks be cooked fresh, they were heated up which I originally asked NOT to be done because it would affect the cook of the steak. The server ensured that the way they reheat the steak it would not. Let’s just stay when my steak came back, It was medium-well almost well done (I originally ordered my steak, medium), very disappointing.The mac & cheese that everyone raved about before coming was mediocre and not well seasoned. We ordered 2 Mac & cheese but only received one, however, was charged for two which we later had to ask them to take off check.
I would have to say the best part of our experience was the music. They had live music. The singer was amazing.
My drinks were good, my crab-cake appetizer, salad and butter cake was also good. I wish I could say the same thing about the steak, mac & cheese, mashed potatoes that we ordered; everything just select flavor and seasoning. We had a lot of food left over and I wasn’t interested in taking anything home. Very disappointing when your bill is approximately $1,800 (tip included).
Everyone at the table expressed the same concern, even the ones who had been there prior. I really wanted to like and enjoy this restaurant, but it just wasn’t what I had hoped. The prices are expensive enough you wouldn’t want to roll the dice like that again just for another cold and mediocre dinner.
RA
Rubye Armorer
Dec 17, 2025
4.0
My son turned me on to this place since my husband loves steaks. Our first visit was for our Anniversary and it was awesome! We both said we would come back for the food and service. Plenty of food and steal was ooh la la. We decided to go back in November of this year to take my son with me for celebration of promotion. My husband and I ordered almost the same thing, a 24oz Porterhouse steak, yippee, however, we were so disappointed when the entree came out. Less meat, no bit 24 thick porterhouse, I was so disappointed that I did not hardly eat the steak they presented. My husband had the to wrap it up. Let me say this, the service was excellent, I appreciate the fine dining service but not the food. We all voted not to go back since the abundance of food would not be served for the price. SOO DISAPPOINTED!
Frequently Asked Questions About Mastro's Steakhouse
Does Mastro's Steakhouse accept reservations?
Yes, Mastro's Steakhouse accepts reservations and you can book your table through their reservation website.
What are the hours of operation for Mastro's Steakhouse?
Mastro's Steakhouse is open for dinner from 5 PM to 9 PM Monday through Friday, and from 4 PM to 9 PM on Saturdays and Sundays. The bar and lounge open daily at 4 PM.
Does Mastro's Steakhouse offer pickup and delivery services?
Yes, Mastro's provides in-store pickup, curbside pickup, and delivery services.
What types of cuisine are offered at Mastro's Steakhouse?
Mastro's offers a fine dining experience specializing in steak, seafood, and desserts like their signature warm butter cake.
What kind of dress code does Mastro's Steakhouse have?
The attire at Mastro's Steakhouse is dressy, suitable for a fine dining experience.
Is there live music available at Mastro's Steakhouse?
Yes, live music is part of the dining experience at Mastro's Steakhouse, contributing to its elegant and energetic atmosphere.
What payment options are accepted at Mastro's Steakhouse?
They accept various payment methods including American Express, cash, check, Diners Club, Discover, Mastercard, traveler's checks, and Visa.
Are there wheelchair accessible facilities at Mastro's Steakhouse?
Yes, Mastro's has wheelchair accessible entrances, parking, seating, and restrooms.
What nearby landmarks or buildings can help me locate Mastro's Steakhouse?
Mastro's Steakhouse is near the landmark and historical building '600 Thirteenth Street' and also close to the 'Sun Building', both helpful for locating the restaurant.
Are there other dining options near Mastro's Steakhouse?
Yes, nearby you can find other restaurants like M&S Grill, District Taco, Roti, Kabuki Sushi & Teriyaki, and Bluestone Lane Metro Center Coffee Shop, providing diverse cuisine options before or after your visit to Mastro's.
How can I get to Mastro's Steakhouse using nearby transit or parking options?
You can use the parking facility at 600 Thirteenth Street which is close by, making it convenient for guests driving to Mastro's Steakhouse.