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Häagen-Dazs

4.3
(541 reviews)
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Business Details

3120 M Street Northwest, Washington, DC
20007-3704, United States
(202) 333-3443
http://www.haagendazsdc.com/

About

Ice Cream Shop
At Häagen-Dazs Shops, we serve ice cream worth slowing down for. Crafted with simple ingredients—cream, milk, sugar, and eggs—and only the finest additions, our ice cream contains no artificial colors, flavors, or preservatives. Since 1976, we’ve invited guests to pause, savor and enjoy the simple pleasure of premium. That’s Dazs.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires appointmentNot available

Location

Häagen-Dazs
3120 M Street Northwest, Washington, DC
20007-3704, United States

Hours

Reviews

4.3
541 reviews
5 stars
324
4 stars
123
3 stars
42
2 stars
20
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and attentive service, there were notable complaints about rudeness and impatience from some staff members.

Ice Cream Quality

The ice cream received high marks for being delicious and rich, with several customers highlighting specific flavors as exceptional.

Pricing Concerns

Several reviews mentioned that the ice cream is overpriced, with some customers feeling that the quality did not justify the cost.

Operational Issues

Customers expressed frustration over the store's closing practices, particularly regarding the refusal to serve items shortly before closing time.

Cleanliness and Atmosphere

The shop's cleanliness was mentioned positively, but some customers noted that the space could be small and uncomfortable for seating.
  • GC
    Gregory Carter
    Feb 15, 2026
    5.0
    My guy Yonathan treated us well
  • WC
    Wxvy Cruz
    Jan 18, 2026
    3.0
    I think the ice cream could've been better. the cashier seemed to be impatient while I ordered my ice cream :(
  • KK
    kalista k
    Nov 1, 2025
    1.0
    some girl named ennie made me think i was crazy by saying there was no peanuts in a sundae when i know there was and also way too overpriced the ice cream isn’t even all that for real.
  • YA
    Yahya Almutawakel
    Oct 20, 2025
    1.0
    Drove 20 miles to get a milkshake, arriving 15 minutes before closing, only to be refused because they had already “cleaned the machine.” Very disappointed — if the store is still open, customers should be able to order. It’s a shame because this place is in a great location, but losing customers over things like this is sad to see.
  • WW
    Woody
    Oct 16, 2025
    1.0
    Store closes at 12am I arrived at the store before closing time (11:39pm) hoping to get a milkshake, but was told by an employee that they had already cleaned the milkshake machine and couldn’t make any more. Disappointed that they stopped serving items before closing—wish they would honor their posted hours!"
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Brand Certified Facts from Häagen-Dazs

Häagen-Dazs partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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