Giant Food

4.1
2216 reviews

About

Grocery Store
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order! This Giant is located by the Columbia Heights Metro Station.

Details

  • DeliveryAvailable
  • DebitAvailable

Location

Giant Food
1345 Park Road, NW, Washington, DC
20010, United States

Hours

Reviews

4.1
2,216 reviews
5 stars
1,169
4 stars
551
3 stars
264
2 stars
95
1 star
137

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising staff while others report rudeness and poor treatment.

Checkout Experience

Long wait times at checkout, with complaints about understaffed lanes and slow self-checkout machines.

Store Policies

Controversial bag policy causing frustration among customers, leading to feelings of discomfort and discrimination.

Product Selection

Generally good selection of products, though some customers noted issues with stock availability and quality.

Cleanliness and Organization

Store is often described as clean and well-organized, but some customers reported issues with specific areas like the meat section.
  • KD
    Kenneth Dean Miller (Dean)
    Nov 11, 2025
    3.0
    I just got an apt in NW DC about 2 blocks away from this Giant. So it is convenient. They have security check your back pack going in & out of the store. But so far I have not had any issues or problems with shopping there. It would be nicer if they stayed open until 11pm cuz I do work late. But yeah, no complaints so far.
  • MT
    Michael Tillman
    Nov 4, 2025
    1.0
    Good morning Giantfood owner just left Giantfood on park rd at 6:15am didn't have any small bill only $100 bill Ms Kim very nasty customer service i been coming in there for 6 yrs always had problem with her bad customer service I'm a African American man I shop there alot but is i was white I wouldn't have any problem she need to be transferred ASAP set out black race back with her bad customer service i will be reaching out to fox 5 news with her bad customer service Ms Kim is a bad person to work for your company I will never shop there again the only person in that store do excellent customer service is Mr Tony Ms Kim have bad customer service
  • SD
    Sherman Davis
    Oct 14, 2025
    4.0
    At times I work with instacart and I can say the isles seen you make more sense than some of the others. I was most impressed by this store section for home maintenance. They had tools, HVAC filters, shower curtain and anti slip tub rug. My interaction with the staff also refreshing.
  • ID
    Ibtihaj Dingler
    Oct 3, 2025
    4.0
    Good store
  • AD
    antoine dubois
    Sep 8, 2025
    3.0
    Un supermarché axé hypermarché, 2 étages de produits+ un rayon pharmacie. L'organisation des produits n'est pas intuitive pour un européen.. les prix semblent démesurés pourtant ce supermarché est "raisonnable" aux USA. Il propose un très large choix de produits, des personnes sont disponibles dans le magasin pour aider à trouver son bonheur. Cet établissement dépanne et permet de trouver le nécessaire du quotidien

Frequently Asked Questions About Giant Food

What are the store hours for Giant Food at 1345 Park Road, NW?

Giant Food is open daily from 6:00 AM to 10:00 PM, with adjusted holiday hours.

Does Giant Food offer delivery or pickup services?

Yes, Giant Food provides in-store pickup and delivery services including contactless options.