Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!
This Giant is located by the Van Ness Metro Station.
Feedback on staff is mixed; while some customers praise friendly and helpful employees, others report rude behavior and poor service experiences.
Cleanliness
The store is generally noted for being clean, but there are complaints about unsanitary conditions and expired or moldy food.
Bag Policy
The new bag policy has led to significant customer dissatisfaction, with reports of inconsistent enforcement and feelings of being profiled.
Product Selection
Customers appreciate the variety of products available, but some express disappointment with limited selections and issues with expired items.
Parking Experience
Free parking is a positive aspect, but there are complaints about the validation process and unexpected charges.
EE
Efosa E.
Nov 7, 2025
1.0
Although this location has superb grocery selections, some of its policy run in the opposite direction. This store has a tag your bag policy, upon entering the store. But it does not tag briefcases or any other type of bags. This does not make sense. Nevertheless, this location has security guards that tag your backpacks. One guard in particular, snatches your bag from your back to tag it. To make matters worse, when you leave the store after spending your money, the guards, especially the one referenced previously, charges toward you to SNATCH the tag that they put on with much hostility. To avoid confrontation, due to me knowing that these are not very competent individuals, after I paid for my groceries, I began taking the tag off my backpack and hand it to the security at the front door. Yesterday, he stated that I was not allowed to take the tag off, and that he was the only person to SNATCH the tag off of my property. What sense does this make? Ridiculous? I asked him what was the rationale for this policy that allows him to SNATCH TAGS off the customer's property. He pointed to the sign posted in the store that states, "[C]ustomer's consent to having their bag searched upon entering the store." Again, nonsense. His response did not make sense to why he was the only person required to remove the tags in a hostile manner. In my mind, this process is a likened to harassment, stalking, and a number of other offenses. I do not understand why cannot a customer simply go into this location, spend their money, and leave; without these security guards interfering with that process. The location is convenient for me to buy my daily bananas and apples and bottled water prior to me going to my law school, minutes away. Being a 17 year U.S. Army Veteran and, current, federal agent, and law school graduate; this procedure, especially the one particular security guard, process should be re-examined to not make productive citizens feel like they are being harassed by hostile security guards, who cannot seem to properly explain store policy. Incompetent?
JG
John E Go
Sep 27, 2025
5.0
higher end Giant with more expensive selections
SC
Skylar J' PR Agency Social Media Management Company
Sep 17, 2025
5.0
So nice and clean
JM
Jannah Mujaahid
Sep 12, 2025
5.0
Very friendly crew, I love it here at this location
What are the operating hours for Giant Food at 4303 Conn Ave NW in Washington, DC?
Giant Food is open daily from 6:00 AM to 10:00 PM.
Does Giant Food offer pickup and delivery services?
Yes, Giant Food offers in-store pickup and delivery services, including safe curb-side pickup and contactless delivery in the area.
Can I shop online and use coupons or loyalty rewards at Giant Food?
Yes, you can shop online for coupons, loyalty rewards, and to start your online order at Giant Food's website.
What special services are available at Giant Food?
Giant Food offers services including Peapod delivery, SCAN IT! Mobile app, UPromise, Western Union money transfers, Coinstar, RedBox rentals, and self-service coffee.
What is the contact phone number for the Giant Food store?
You can reach Giant Food at +1 202-364-8250.
Is there a mobile app available for Giant Food?
Yes, Giant Food has an iOS app available for download at https://apps.apple.com/us/app/giant-food-stores/id491014869.
What are the holiday hours for Giant Food?
On Thanksgiving Day (Nov 27, 2025), Giant Food is open 6:00 AM to 5:00 PM; Christmas Eve (Dec 24, 2025), open 6:00 AM to 7:00 PM; closed on Christmas Day; and on New Year's Eve (Dec 31, 2025), open 6:00 AM to 9:00 PM.
What is the nearest metro station to Giant Food, and how can it help customers?
Giant Food is located near the Van Ness–UDC Metro Station, which provides easy public transit access to the store for customers.
Are there any nearby services for financial transactions close to Giant Food?
Yes, nearby you can find a PNC Bank ATM, Coinme for currency exchange and ATMs, and Western Union for money transfer services.
What entertainment or rental options are available near Giant Food?
Redbox kiosks are located nearby, offering movie and video game rentals which customers can enjoy before or after their grocery shopping.