Giant Food

4.1
831 reviews

About

Grocery Store
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order! This Giant is located by the Van Ness Metro Station.

Details

  • DeliveryAvailable

Location

Giant Food
4303 Conn Ave NW, Washington, DC
20008, United States

Hours

Reviews

4.1
831 reviews
5 stars
425
4 stars
200
3 stars
115
2 stars
31
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praise friendly and helpful employees, others report rude behavior and poor service experiences.

Cleanliness

The store is generally noted for being clean, but there are complaints about unsanitary conditions and expired or moldy food.

Bag Policy

The new bag policy has led to significant customer dissatisfaction, with reports of inconsistent enforcement and feelings of being profiled.

Product Selection

Customers appreciate the variety of products available, but some express disappointment with limited selections and issues with expired items.

Parking Experience

Free parking is a positive aspect, but there are complaints about the validation process and unexpected charges.
  • EE
    Efosa E.
    Nov 7, 2025
    1.0
    Although this location has superb grocery selections, some of its policy run in the opposite direction. This store has a tag your bag policy, upon entering the store. But it does not tag briefcases or any other type of bags. This does not make sense. Nevertheless, this location has security guards that tag your backpacks. One guard in particular, snatches your bag from your back to tag it. To make matters worse, when you leave the store after spending your money, the guards, especially the one referenced previously, charges toward you to SNATCH the tag that they put on with much hostility. To avoid confrontation, due to me knowing that these are not very competent individuals, after I paid for my groceries, I began taking the tag off my backpack and hand it to the security at the front door. Yesterday, he stated that I was not allowed to take the tag off, and that he was the only person to SNATCH the tag off of my property. What sense does this make? Ridiculous? I asked him what was the rationale for this policy that allows him to SNATCH TAGS off the customer's property. He pointed to the sign posted in the store that states, "[C]ustomer's consent to having their bag searched upon entering the store." Again, nonsense. His response did not make sense to why he was the only person required to remove the tags in a hostile manner. In my mind, this process is a likened to harassment, stalking, and a number of other offenses. I do not understand why cannot a customer simply go into this location, spend their money, and leave; without these security guards interfering with that process. The location is convenient for me to buy my daily bananas and apples and bottled water prior to me going to my law school, minutes away. Being a 17 year U.S. Army Veteran and, current, federal agent, and law school graduate; this procedure, especially the one particular security guard, process should be re-examined to not make productive citizens feel like they are being harassed by hostile security guards, who cannot seem to properly explain store policy. Incompetent?
  • JG
    John E Go
    Sep 27, 2025
    5.0
    higher end Giant with more expensive selections
  • SC
    Skylar J' PR Agency Social Media Management Company
    Sep 17, 2025
    5.0
    So nice and clean
  • JM
    Jannah Mujaahid
    Sep 12, 2025
    5.0
    Very friendly crew, I love it here at this location
  • AO
    Alexroney Oliveira
    Sep 6, 2025
    5.0
    They’re great!

Frequently Asked Questions About Giant Food

What are the operating hours for Giant Food at 4303 Conn Ave NW in Washington, DC?

Giant Food is open daily from 6:00 AM to 10:00 PM.

Does Giant Food offer pickup and delivery services?

Yes, Giant Food offers in-store pickup and delivery services, including safe curb-side pickup and contactless delivery in the area.