Giant Food

4.1
1940 reviews

About

Grocery StoreGiant Food
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order! This Giant is located by the NoMa- Gallaudet U and the Union Station Metro Station.

Details

  • DeliveryAvailable
  • DebitAvailable

Location

Giant Food
300 H Street NE, Washington, DC
20002, United States

Hours

Reviews

4.1
1,940 reviews
5 stars
960
4 stars
551
3 stars
245
2 stars
65
1 star
119

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff while others report rude and unprofessional behavior from management and security.

Cleanliness

Many customers expressed concerns about the store's cleanliness, citing unsanitary conditions and poor hygiene practices.

Pricing and Variety

Customers noted a mix of good prices and variety, but some felt the prices were high and the selection often lacked essential items.

Checkout Experience

The self-checkout machines frequently malfunction, leading to frustration among customers, and there are complaints about long wait times due to insufficient cashiers.

Security Policies

The store's strict bag policy and security measures have led to negative experiences, with customers feeling treated like potential thieves.
  • SS
    Shana Shaffer
    Jan 5, 2026
    5.0
    I’m leaving this review for the GM Cat and the older gentleman at the customer desk who went above and beyond to help me out today. It’s encounters like these that truly make the difference. I hope the company recognizes them for the hero work they do for the community.
  • YT
    Yvonne Thurman-Dogruer
    Dec 16, 2025
    3.0
    The store is generally okay in terms of variety and prices. But it smells like weed too often, and the self checkout machines are terrible. I see an increase in registers opening up and the cashiers are polite.
  • MF
    Marc Ferrara
    Nov 25, 2025
    4.0
    One of these stars is for the extraordinarily low price on frozen turkeys with a $40 purchase. Otherwise, the aisles are narrow, it is noisy, some prices good, some so so.
  • AM
    Ac Mitchell
    Nov 23, 2025
    3.0
    Terrible internet service as well as extremely high prices for everyday essentials
  • EE
    ensari
    Nov 11, 2025
    5.0
    Everyone was so helpful and kind. Couldn’t be happier!

Frequently Asked Questions About Giant Food

What are the regular operating hours of Giant Food at 300 H Street NE, Washington, DC?

Giant Food is open every day from 6:00 AM to 10:00 PM.

Does Giant Food offer delivery and in-store pickup services?

Yes, Giant Food offers both in-store pickup and delivery services, including safe curb-side pickup and contactless delivery in the store's area.