Giant Food

Reviews

• DC

  Dwayne Cameron

  Nov 11, 2025
  5.0
  Found a 13 lb turkey for $3.87
• EE

  ensari

  Nov 11, 2025
  5.0
  Everyone was so helpful and kind. Couldn’t be happier!
• KS

  Keiran Snow-Dawson

  Nov 4, 2025
  1.0
  Unless you want to have a police officer treat you as a thief and check your bags before letting you leave, avoid this store. I love being searched when buying my groceries for the week.
• AW

  Adam Watts

  Oct 11, 2025
  1.0
  Had a small backpack with me. Security guard was very rude and wouldn't let me in the store. So does she take everyone's purse when they try to go shopping? Probably doesn't even work there? Running a scam? So she could steal my tablet?
• AB

  Antionette F Brown

  Sep 30, 2025
  1.0
  As a long-time customer at this location and resident of the neighborhood, I was completely mortified shopping here today. Typically, I drive to pick up my online order, but today I decided to walk. Biggest mistake. I asked the customer service associate if I could pick up my order at the customer service desk or if I needed to go downstairs to retrieve it. I was told I could pick it up upstairs. The gentleman called for my order, but after waiting a few minutes I decided to pick up a few additional items; less than five. After I purchased those items, I went back to the customer service desk and continued to wait as my order was called again. After more waiting, the customer service agent offered to go downstairs to pick it up. While doing so, he saw the person shopping the orders and told her I was here for mine. She asked if I could walk with her downstairs to get it. I agreed. As I exited the store with the employee, a tall male security guard approached me and asked for my receipt. Flustered, I couldn’t remember where I put it, but I explained that I was going to pick up my online order. He asked the online associate, who nonchalantly said she didn’t see me purchase anything so she didn’t know. He then told me to go back for a receipt, but I was following the associate to pick up the items I had already purchased online and planned to return upstairs. While in the elevator with the associate, I realized the receipt was at the bottom of my bag. When I went back upstairs, I produced the receipt but was told that when I stepped through those particular doors I needed to show it. Flustered and embarrassed, I went back to customer service and asked to speak to a supervisor. Tiffany, the supervisor at the time, said she was sorry for what I experienced, but that it was their policy and she would talk to the security guard about his approach. As a neighborhood resident, it feels disheartening to be treated like a criminal in my local store.

Frequently Asked Questions About Giant Food