Five Guys

4.2
1995 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1400 I Street NW in Washington is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
1400 I Street NW, Washington, DC
20005, United States

Hours

Reviews

4.2
1,995 reviews
5 stars
1,056
4 stars
553
3 stars
193
2 stars
75
1 star
118

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple reviews highlighted rude or disinterested staff, with some customers feeling uncomfortable due to the employees' attitudes.

Cleanliness

Several customers noted that the restaurant was dirty, with sticky floors and unclean tables, detracting from their dining experience.

Food Quality

While many enjoyed the burgers and fries, there were complaints about incorrect orders, overcooked food, and poor presentation.

Value for Money

Customers expressed mixed feelings about the pricing, with some feeling it was too high for the quality and portion sizes offered.
  • SS
    Sergio Such
    Dec 30, 2025
    4.0
    A mí es de las hamburguesas que más me gustan, y tanto en España como en USA saben igual de bien.
  • AS
    Almighty Spudd
    Dec 16, 2025
    2.0
    When order was called I went to collect it, looked in the bag to see the fries had been thrown atop of the rest of the order, not in a bag or anything just dumped on top of everything else. I asked ‘im sorry are the fries supposed to be thrown in like that’ ‘ should they not be in a bag’ , the woman I had asked responded with an irritable ‘ehh’. I gave her the benefit of the doubt as if she just hadn’t heard me properly, and so repeated myself kindly asking if that was how the fries should be, Again was met with an ‘ehh’ this time with a contorted face, After I said ‘really is that how it should be’, The woman responded with ‘that’s how it comes’ sarcastically, I chose to leave it and went to eat, Would have been happy with a simple ‘sorry’ or any for of accountability and would have moved on but the ignorance and quite frankly stupidity of the woman is unacceptable. Food was alright however, even with chips being thrown atop the rest.
  • GK
    George Kranich
    Dec 10, 2025
    4.0
    Enjoyed the special, small burger, fries and shake
  • RR
    Romain
    Nov 26, 2025
    1.0
    Le restaurant est sale, le sol est collant, les gens sont désagréables. Bref à éviter
  • CC
    chason
    Nov 24, 2025
    5.0
    Obamana

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.