Five Guys

4.2
1988 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1400 I Street NW in Washington is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
1400 I Street NW, Washington, DC
20005, United States

Hours

Reviews

4.2
1,988 reviews
5 stars
1,054
4 stars
551
3 stars
192
2 stars
74
1 star
117

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the burgers and fries for being delicious and generous in portion, although some noted issues with overcooking and seasoning.

Service Issues

Several reviews highlighted poor service experiences, including rude staff, incorrect orders, and a lack of attentiveness.

Cleanliness Concerns

Multiple customers reported cleanliness issues in the dining area and restrooms, affecting their overall experience.

Pricing Perception

Customers expressed mixed feelings about the pricing, with some finding it reasonable for the quality, while others felt it was too high for fast food.

Positive Atmosphere

Despite some service and cleanliness issues, many reviews mentioned friendly staff and a pleasant dining environment.
  • RM
    Renata Martins
    Oct 19, 2025
    5.0
    Melhor hamburguesa que já comi.
  • AB
    Andrew Bouck
    Oct 16, 2025
    5.0
    The best place ever the food was so good and delicious. Come to five guys at Washington DC is the best
  • LL
    lily
    Oct 10, 2025
    1.0
    Your burgers are supposed to be cooked well done, I was given a burger that still had red and pink in the middle, and the taste was off as I had regular done burgers at other five guys locations. The employees here are serving bad food
  • DD
    Donovan
    Oct 10, 2025
    1.0
    Nice you guys forget my fries…
  • LS
    Lucas Salles
    Oct 3, 2025
    2.0
    We were visiting Washington, DC, and decided to stop at this Five Guys. As always, the burgers were tasty and up to the usual standard. Unfortunately, the experience was overshadowed by the condition of the restaurant and the staff’s attitude. The dining area was noticeably dirty, and the employees were so rude that we felt uncomfortable just being there. It almost seemed like serving us was a burden rather than their job. There were only two parties in the restaurant—us and one other customer—so it wasn’t a matter of being busy. I was polite when speaking with the staff, but it made no difference. To make matters worse, when I asked for the restroom code (which should have been printed on my receipt but wasn’t), the staff member acted annoyed, as if I was out of line for even asking. Overall, the food was good, but the service and cleanliness at this location were very disappointing.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.