Five Guys

4.3
832 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1300 Second St. NE in Washington is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
1300 Second St. NE, Washington, DC
20002, United States

Hours

Reviews

4.3
832 reviews
5 stars
465
4 stars
235
3 stars
75
2 stars
20
1 star
37

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; while some enjoyed the burgers and fries, others found them soggy or bland.

Service Speed

Customers frequently complained about slow service, with long wait times reported for food orders.

Cleanliness

Several reviews noted cleanliness issues, with some describing the location as dirty.

Customer Service

While many praised the friendly and efficient staff, there were also mentions of rude service in some instances.

Pricing

Customers expressed concerns about high prices relative to the quality of food, with some feeling it was not worth the cost.
  • PP
    Philip Pasch
    2 days ago
    4.0
    You are more likely to win the lottery and to expect napkins and ketchup to be delivered with your Uber Eats order when you ask for it. They never ever give you napkins or ketchup. This is the one place you order from where you really need it.
  • JJ
    J
    Oct 31, 2025
    4.0
    No shake's at this location is my only complaint. To whom it may concern please give us shakes we have been deprived of the true Five Guys experience for years at this point the people are waiting...
  • JR
    Jeff Re
    Oct 22, 2025
    1.0
    When are they gonna they going to upgrade the soda machine, to where the others are. Plus why are they so slow in there.... GET IT TOGETHER so jacked up in there it's a shame.... Waiting over thirty minutes for burgers and fries.... Fast food my AZZ
  • PP
    Philip Pasch
    Sep 29, 2025
    4.0
    When ordering out, especially from UberEats or DoorDash, the likeliness of them giving you napkins and ketchup, even when you specify or tell your delivery driver, is absolute zero. You are more likely to get the full release of the Epstein Files than you are for this restaurant to give you napkins and ketchup packets with your order. Thank god they only do bottled drinks for delivery orders otherwise you'd never get a straw either. They also got rid of their hot dogs which was their best item.
  • RK
    Ralfi K
    Sep 18, 2025
    2.0
    Wir hatten jeweils einen Cheeseburger und ich muss leider sagen es waren die schlechtesten, die wir je gegessen hatten. Einfach ein relativ geschmackloses Stück Burger dünn Majo auf dem Brot und das wars. Kein Salatblatt, Tomate, Gurke oder Ketchup. Schmeckte einfach nur pampig. Den zweiten Stern nur weil die Pommes ok waren.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.