Five Guys

4.4
580 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 320 Riggs Rd NE in Washington is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
320 Riggs Rd NE, Washington, DC
20011, United States

Hours

Reviews

4.4
580 reviews
5 stars
350
4 stars
144
3 stars
52
2 stars
11
1 star
23

What are people saying?

AI-generated from recent customer reviews

Service Quality

Feedback on service is mixed; while many customers praised the friendly and quick service, others reported rude staff and poor customer interactions.

Food Quality

The food, particularly the burgers and fries, received high praise for taste and freshness, although some customers noted issues with preparation and presentation.

Pricing

Many customers found the prices to be high, with several comments indicating that the cost does not match the perceived value of the food.

Cleanliness

The restaurant is generally reported as clean, with several customers highlighting the cleanliness of the dining area and restrooms.

Customer Experience

Overall, the dining experience is positive for many, but there are concerns about inconsistent service and treatment of customers based on race.
  • MG
    Matthew Grussing
    Oct 25, 2025
    5.0
    Quick and friendly food and service!
  • FF
    Fadoua
    Oct 6, 2025
    1.0
    I wish when they make a lettuce wrap they use the greenest crispier pieces of lettuce. Only one time did I ever get a nice piece of lettuce.
  • LL
    lily
    Oct 3, 2025
    5.0
    Well done
  • AS
    ARIA SPENCE
    Sep 19, 2025
    1.0
    Having the kid not next to the parents advertised is bigotry.
  • BR
    Beatta Richardson
    Aug 23, 2025
    5.0
    Wonderful place. Very clean! Great service!

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.