Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Washington, DC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryNot available
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
2.3
148 reviews
5 stars
27
4 stars
12
3 stars
14
2 stars
13
1 star
82
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing dissatisfaction with their interactions.
Cleanliness
Multiple customers reported unsanitary conditions, including sightings of pests and dirty facilities, raising serious health concerns.
Service Speed
Customers frequently complained about slow service and long wait times, often exacerbated by understaffing.
Product Quality
While some customers enjoyed the food and drinks, there were complaints about stale or improperly prepared items.
Operational Issues
Customers noted discrepancies in store hours and issues with accepting mobile orders, leading to frustration.
- SRshayla RossNov 9, 20251.0i advise you all to stop eating and drinking here the store is filled with roaches and RATS. don’t anyone properly clean and roaches be inside of the coffee pots so when it’s served it leave roaches in people drinks
- JJjustineSep 25, 20251.0Overworked and sassy workers, but it’s Dunkin so it’ll remain
- JAJalinn AhmadSep 11, 20251.0It’s currently 7:32am on 9/11/25. About 15-20 minutes ago, I was waiting with a couple people to order coffee, waiting to board our trains. The workers were slow to open (they opened at 7:11, making us wait longer). The cost for a large coffee here is absurd, at $4.29 (without tax) , but that’s not why I’m upset. I asked one of the three workers there for a coffee cup to act as a coffee sleeve, because they handed me a scalding hot cup. The guy working at the cashier told me that I needed to pay for another cup… another cup? He told me that it’s company policy.. is that Dunkin’s policy? If so, please take this up with corporate because their attitude to this simple request was god awful. They did not want to give me a cup or a sleeve to protect my hand. This is ridiculous. Do yourself a favor, don’t come here and just go to the Starbucks upstairs.
- JJJAug 19, 20251.0Terrible customer service. They had the audacity to ask me to pick an option for tipping.
- ECElodie CampaAug 18, 20251.0Lundi 18 août à 8h du matin , personnel « les 2 femmes » , très désagréable , nous laissons même pas regarder les donuts car se met devant , ne fait même pas d’effort pour nous comprendre , limite nous agresse , souffle car pas assez rapide à son goût, alors que c’est elle qui ne comprenait rien , exemple on dit two comprend six !
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 50 Massachusetts Ave, Washington DC?
Dunkin' at 50 Massachusetts Ave is open Tuesday to Friday from 7:00 AM to 4:00 PM, and Saturday and Sunday from 8:00 AM to 14:00 PM. It is closed on Monday.
Does this Dunkin' location offer delivery services?
No, this Dunkin' location does not offer delivery services as it is closed for delivery all days of the week.
Can I order ahead or use a mobile app for pickup at this Dunkin' location?
Yes, you can order ahead and use the Dunkin' mobile app for a fast grab-and-go experience. The app is available on both Apple App Store and Google Play.
What kinds of meals are served at this Dunkin' location?
This Dunkin' location serves breakfast, lunch, and brunch options.
What specialty items can I expect at Dunkin'?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Is there a drive-thru service available at this Dunkin'?
No, this Dunkin' location does not have a drive-thru service.
Are there any nearby train stations that can help me reach Dunkin' at 50 Massachusetts Ave?
Yes, Dunkin' is located inside Washington Union Station, near the Amtrak Silver Star 91, Virginia Railway Express-Union Station, and Union Station, Washington D.C. - Amtrak Acela Express, making it easily accessible via train.
What other food options are available near Dunkin' at this location?
Nearby food options include Einstein Bros. Bagels for bakery treats, Jamba for smoothies and juices, Raising Cane's for fast food chicken, McDonald's for burgers and fast food, East Street Cafe for Asian cuisine, and Subway for sandwiches.
Are there nearby shopping and retail stores close to Dunkin' in Washington Union Station?
Yes, nearby shopping options include Kelem (jewelry store), Heydari (boutique), Comfort One Shoes, Victoria's Secret & PINK, Andrew's Ties (men's clothing store), and Venus's Comic Shop.
Does this Dunkin' location offer free Wi-Fi and accept credit/debit cards?
Yes, this Dunkin' location offers free Wi-Fi and accepts both credit and debit card payments.