Dunkin'

3.7
221 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Washington, DC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
175 N Street NE, Washington, DC
20002, United States

Hours

Reviews

3.7
221 reviews
5 stars
100
4 stars
45
3 stars
25
2 stars
15
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted unprofessional and rude service from staff, with many customers experiencing order errors and dismissive attitudes.

Order Accuracy

A significant number of customers reported frequent mistakes with their orders, including missing items and incorrect food or drink preparations.

Cleanliness and Hygiene

Several reviews pointed out concerns regarding cleanliness and food safety, with reports of unsanitary practices by staff.

Customer Experience

While some customers praised the friendly staff and quick service, many others expressed frustration over long wait times and poor handling of customer complaints.

Product Quality

Mixed feedback on food and drink quality, with some customers enjoying the offerings while others complained about stale items and poor taste.
  • EM
    Elvis M
    Nov 17, 2025
    5.0
    Come everyday and everybody is always very polite and the coffee is always fresh
  • DH
    Destiny Hall
    Nov 14, 2025
    1.0
    On 11/14/2025 in the morning I ordered $6 meal deal and bagel bites. The young man ordered bacon egg omelette bites instead . I then went back to the register to get the difference of the order but the manager wanted to give me something free instead I told her that I’d rather have the difference. So they end up refunding me then charging me for the bites all they could have done was just refund the difference but they proceeded to charge with nothing on my card. I then sat down and they tried to take the food from me so I had to explain to a young lady who spoke English the situation and she understood. Overall I just lost appetite about the whole situation .. very disappointed at my experience here and this was my first time considering it’s close to my house.
  • LR
    Laquan Robinson
    Aug 26, 2025
    1.0
    This is by far the WORST Dunkin' Donuts I've been to. Every time I go, my order is done wrong, and when I express the errors attitude is giving. My food has been given to me COLD twice, all because I asked them not to give me a hard tortilla like they always do!
  • RB
    Richard Buck
    Aug 16, 2025
    3.0
    Starting off the counter guy thought it was appropriate to educate me on the proper way to order a Dunkin coffee. No snacking bacon. The housing challenged individual did not make things any better. Still can’t for the life of me understand why the employees did not just give him a small coffee to send him on his way. I guess it would cost the Dunkin corp billions a year to give the paying folks a better atmosphere.
  • CH
    Christopher Hines
    Aug 14, 2025
    5.0
    Great staff. Very quick and professional.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for this Dunkin' location in Washington, DC?

This Dunkin' location operates from 5:00 AM to 4:30 PM Monday through Friday, and from 6:00 AM to 3:00 PM on weekends.

Does this Dunkin' location offer delivery and pickup services?

Yes, they offer both delivery and curbside pickup services for customer convenience.