Dunkin'

3.8
336 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Washington, DC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1739 New Jersey Ave, Washington, DC
20001, United States

Hours

Reviews

3.8
336 reviews
5 stars
139
4 stars
79
3 stars
58
2 stars
22
1 star
38

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report poor customer service and order mistakes.

Order Accuracy

Many customers express frustration with incorrect orders and missing items, particularly with mobile orders.

Location Issues

The walk-up service at a gas station is noted, with some customers finding it inconvenient, especially during cold weather.

Product Quality

While some customers enjoy the coffee and donuts, others report issues with stale or poorly prepared food.

Staff Performance

Staff friendliness is highlighted positively by many, but there are also complaints about unprofessional behavior from some employees.
  • DS
    DW Sommerville
    Nov 17, 2025
    5.0
    ThxZ Again
  • MH
    MacCallister Higgins
    Sep 29, 2025
    1.0
    Potentially the worst place to buy coffee on planet earth. After waiting thirty (!) minutes they let me know they weren’t able to make my order. Inefficient, slow, generally awful.
  • RM
    Rodric Moore
    Sep 18, 2025
    2.0
    It's getting ridiculous you buy food and you spend your money with these organizations and they show you they don't appreciate your business. Now today I bought a bagel with egg and cheese and bacon, tater tots and a coffee. I asked for two jellies for my bagel you know in the pack of jelly you don't get much they told me I can only get one or pay $0.75 for another one just ridiculous
  • PD
    Peter Durkin
    Sep 12, 2025
    5.0
    The people who work the weekday morning shifts are the best and very friendly!
  • MA
    Mesay Alemayehu
    Sep 10, 2025
    1.0
    Very poor customer service the staff are very unprofessional

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' at 1739 New Jersey Ave in Washington, DC?

Dunkin' is open every day from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, Dunkin' at this location offers both delivery and curbside pickup services.