Dunkin'

3.3
258 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Washington, DC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1101 14th St NW, Washington, DC
20005, United States

Hours

Reviews

3.3
258 reviews
5 stars
86
4 stars
55
3 stars
40
2 stars
13
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration and disappointment.

Speed of Service

Customers frequently mentioned slow service, often due to insufficient staff during busy times.

Product Availability

Several reviews noted that the location was often out of popular items, including donuts and specific drinks.

Mixed Experiences

While some customers praised the quick service and friendly staff, many others had negative experiences that overshadowed the positives.
  • MC
    McGlynn Cauchon
    2 days ago
    5.0
    Whoever runs this place runs it like the Navy. They always have my order ready almost right away, and without any errors. Top tier Dunkin, rivaling those in M*ssachusetts.
  • FH
    Fanny Hernandez
    Dec 2, 2025
    5.0
    Muy amables y rápidas
  • HU
    Hakan Ulker
    Nov 15, 2025
    1.0
    Asla ırkci bir insan değilim bunu baştan belirtim içerde calisan kızıl saçlı esmer bir kadın çalışan insanlara çok kaba ve itici davraniyor burdan işletme sahibine sesleniyorum kendine biraz saygin varsa böyle insanları yaninizda calistirmayin
  • SP
    Siv Padhy
    Nov 14, 2025
    1.0
    Do not go here. Terrible customer service at this location, even if you are a patient and polite customer. The cashier made the wrong drink and instead of taking accountability and simply making a new one, she tried to tell us that we said the wrong thing (we literally read the name off the menu). We politely and calmly asked to have it changed but she wanted to charge us for 2 drinks. We left without ordering it because they were essentially charging us for their mistakes.
  • MT
    Meredith Taaffe
    Aug 1, 2025
    1.0
    This place sucks I paid for a bacon snack wrap to watch the lady out a tiniest tiny piece of bacon onto the wrap than argue with me about needing to pay extra for bacon. The piece was literally not even an inch. The staff attitude also sucks I threw my food away and will never give dunkin the time or day again. Dunking fix this location im tired of paying 5.50 to be ripped off further.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 1101 14th St NW, Washington, DC?

Dunkin' is open Monday to Friday from 5:00 AM to 4:00 PM, and Saturday to Sunday from 6:00 AM to 3:00 PM.

Does Dunkin' offer delivery and pickup services at this location?

Yes, Dunkin' provides both delivery and curbside pickup services.