Dunkin'

3.2
221 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Washington, DC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2300 Washington Pl NE, Washington, DC
20018, United States

Hours

Reviews

3.2
221 reviews
5 stars
87
4 stars
31
3 stars
18
2 stars
16
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive to customers' needs.

Order Accuracy

Many customers reported issues with incorrect orders and slow service, indicating a lack of attention to detail and efficiency.

Cleanliness and Facilities

Several reviews mentioned the lack of public restrooms and cleanliness issues, which negatively impacted the overall customer experience.

Staffing Issues

Multiple customers noted that the store was often understaffed, leading to long wait times and poor service.

Mixed Quality of Products

While some customers enjoyed the coffee and breakfast items, others reported stale donuts and poorly made drinks.
  • TF
    Tiara Fletcher
    2 days ago
    1.0
    Employees are not properly trained.Have no knowledge of their inventory
  • RB
    Robin Battle
    Jan 1, 2026
    1.0
    I will never go into there again kids where rolling weed , going behind to counter unpluging their phones while the manager was there like they where employees
  • RF
    Remy Fenster
    Dec 8, 2025
    3.0
    Preordered and paid for a coffee container and 2 hot chocolate containers. Got there at the appointed time and neither employee knew what I was talking about. Finally found the order and informed me they don't have hot chocolate. No one could explain how or why they took and order they could not fulfill. After 15 minutes they finally gave me my money back but still had not filled the coffee container. English was also not their first language making things even harder. Would not recommend.
  • MM
    Melissa Moore
    Oct 21, 2025
    1.0
    Your cashier Kadija isn’t nice to African American people also the chocolate mini donuts tasted weird Please hire better people at this location
  • TO
    Tiyanda Osborne
    Sep 10, 2025
    5.0
    Good people 👍

Frequently Asked Questions About Dunkin'

What are the regular opening hours for this Dunkin' location in Washington, DC?

This Dunkin' is open from 5:00 AM to 6:00 PM Monday through Friday, and from 6:00 AM to 6:00 PM on Saturdays and Sundays.

Does this Dunkin' location offer delivery and curbside pickup options?

Yes, this Dunkin' offers both delivery and curbside pickup services.