Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Washington, DC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported slow service, rude staff, and incorrect orders, leading to a negative perception of customer service.
Food Quality
While some customers enjoyed fresh donuts and good coffee, many complained about stale or poorly prepared food items.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions, particularly in the bathrooms and around the trash areas.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and quick service during less busy times.
Location Convenience
The location's convenience as a gas station Dunkin' was noted positively, but the layout was criticized for being cramped.
KC
Kevin Christy
3 days ago
3.0
Difficult communications
AG
alejandro Guzman
5 days ago
1.0
This dunkin has the worst waiting time 15-20 minutes is ridiculous and then if you place a mobile order they don't start making it until you arrive. The absolute worse.
NM
Natalie M
Nov 7, 2025
1.0
I ordered a cookie butter cold brew and I take a sip and bite on something hard - and it wasn’t the cookie crumbles that go on top of the cold foam.
I look at the bottom of my cup and see all this random crap in there?! I called the store immediately and they said it’s cookie crumbles. I’ve attached a picture. Please let me know if I’m just delusional or if they used a cup full of trash for my coffee.
TW
Tiffany West
Oct 28, 2025
1.0
horrible service. there’s 8 ppl behind the counter and we’re waiting over 20 minutes with 5 ppl in line! WORST Dunkin i’ve ever visited!! why do you have so many employees if no one is doing anything
DY
Donna Yi
Oct 17, 2025
5.0
Visited this location 10/17 and this service was amazing! Very nice ladies working and the bagel and croissant we had were the freshest we’ve ever received from a Dunkin’. The bacon and hashbrowns were crispy and the bread was nice and soft. We asked for ketchup packets at the mic and they remembered (not a common occurrence from other locations we’ve visited/fast food in general). Definitely recommend this location :)
What are the operating hours of Dunkin' at 2420 New York Ave, NE, Washington, DC?
Dunkin' at 2420 New York Ave, NE is open 24 hours a day, 7 days a week.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers delivery services and curbside pickup is available.
What special holiday drinks are available at Dunkin' this season?
The holiday menu features the new Cookie Butter Cloud Latte, returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and a new Berry Sangria Refresher.
Can I order ahead using an app for a faster experience at this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple App Store and Google Play Store for a fast grab and go experience.
What types of food and beverages does Dunkin' serve at this location?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and offers meals for breakfast, brunch, and lunch.
Is there a drive-thru service available at this Dunkin' location?
Yes, this Dunkin' location has a drive-thru service for customer convenience.
Are there any hotels near this Dunkin' location for travelers looking for nearby accommodation?
Yes, nearby hotels include Days Inn, Fairfield Inn & Suites by Marriott Washington, DC/New York Avenue, Gateway Hotel/Washington DC, and Holiday Inn Express & Suites Washington DC Northeast.
Where can I find convenient gas stations near Dunkin' at 2420 New York Ave, NE?
Nearby gas stations include bp and Exxon, both providing fueling services close to Dunkin'.
What nearby restaurants can customers visit alongside Dunkin'?
Customers might also enjoy nearby dining options such as Baskin-Robbins for ice cream, Panda Gourmet for Chinese cuisine, Hogs on the Hill III for barbecue, Checkers for fast food burgers, and Taco Bell for Mexican fast food.
Does this Dunkin' location accept credit and debit card payments?
Yes, this Dunkin' accepts both credit and debit card payments for customer convenience.