Dunkin'

3.9
499 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Washington, DC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2420 New York Ave, NE, Washington, DC
20002, United States

Hours

Reviews

3.9
499 reviews
5 stars
249
4 stars
98
3 stars
63
2 stars
17
1 star
72

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, rude staff, and incorrect orders, leading to a negative perception of customer service.

Food Quality

While some customers enjoyed fresh donuts and good coffee, many complained about stale or poorly prepared food items.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions, particularly in the bathrooms and around the trash areas.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and quick service during less busy times.

Location Convenience

The location's convenience as a gas station Dunkin' was noted positively, but the layout was criticized for being cramped.
  • KC
    Kevin Christy
    3 days ago
    3.0
    Difficult communications
  • AG
    alejandro Guzman
    5 days ago
    1.0
    This dunkin has the worst waiting time 15-20 minutes is ridiculous and then if you place a mobile order they don't start making it until you arrive. The absolute worse.
  • NM
    Natalie M
    Nov 7, 2025
    1.0
    I ordered a cookie butter cold brew and I take a sip and bite on something hard - and it wasn’t the cookie crumbles that go on top of the cold foam. I look at the bottom of my cup and see all this random crap in there?! I called the store immediately and they said it’s cookie crumbles. I’ve attached a picture. Please let me know if I’m just delusional or if they used a cup full of trash for my coffee.
  • TW
    Tiffany West
    Oct 28, 2025
    1.0
    horrible service. there’s 8 ppl behind the counter and we’re waiting over 20 minutes with 5 ppl in line! WORST Dunkin i’ve ever visited!! why do you have so many employees if no one is doing anything
  • DY
    Donna Yi
    Oct 17, 2025
    5.0
    Visited this location 10/17 and this service was amazing! Very nice ladies working and the bagel and croissant we had were the freshest we’ve ever received from a Dunkin’. The bacon and hashbrowns were crispy and the bread was nice and soft. We asked for ketchup packets at the mic and they remembered (not a common occurrence from other locations we’ve visited/fast food in general). Definitely recommend this location :)

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 2420 New York Ave, NE, Washington, DC?

Dunkin' at 2420 New York Ave, NE is open 24 hours a day, 7 days a week.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers delivery services and curbside pickup is available.