Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Washington, DC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported rude and unprofessional behavior from staff, with several instances of poor service and communication.
Service Speed
Numerous reviews highlighted consistently slow service, with long wait times reported at both the counter and drive-thru.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning stale or improperly prepared items, particularly hash browns and breakfast sandwiches.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and fresh food on certain visits, indicating variability in service quality.
NW
Nooh al weshah
Dec 8, 2025
2.0
Bad service employee angery
FF
forbe Forbes
Dec 5, 2025
1.0
The ladies that work there are RUDE.After returning to correct an order, they laughed among themselves, speaking in a different language, and looking at me. No professionalism at all! How they remain there a mystery. Miss important detail like Almond Milk instead of Milk. Missing egg on a sausage egg and cheese. The location saves this place They would so so much better if they learned some customer service skills.
KC
Kevin Christy
Nov 21, 2025
3.0
Difficult communications
AG
alejandro Guzman
Nov 19, 2025
1.0
This dunkin has the worst waiting time 15-20 minutes is ridiculous and then if you place a mobile order they don't start making it until you arrive. The absolute worse.
NM
Natalie M
Nov 7, 2025
1.0
I ordered a cookie butter cold brew and I take a sip and bite on something hard - and it wasn’t the cookie crumbles that go on top of the cold foam.
I look at the bottom of my cup and see all this random crap in there?! I called the store immediately and they said it’s cookie crumbles. I’ve attached a picture. Please let me know if I’m just delusional or if they used a cup full of trash for my coffee.
What are the operating hours of Dunkin' at 2420 New York Ave, NE, Washington, DC?
Dunkin' at 2420 New York Ave, NE is open 24 hours a day, 7 days a week.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers delivery services and curbside pickup is available.
What special holiday drinks are available at Dunkin' this season?
The holiday menu features the new Cookie Butter Cloud Latte, returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and a new Berry Sangria Refresher.
Can I order ahead using an app for a faster experience at this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple App Store and Google Play Store for a fast grab and go experience.
What types of food and beverages does Dunkin' serve at this location?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and offers meals for breakfast, brunch, and lunch.
Is there a drive-thru service available at this Dunkin' location?
Yes, this Dunkin' location has a drive-thru service for customer convenience.
Are there any hotels near this Dunkin' location for travelers looking for nearby accommodation?
Yes, nearby hotels include Days Inn, Fairfield Inn & Suites by Marriott Washington, DC/New York Avenue, Gateway Hotel/Washington DC, and Holiday Inn Express & Suites Washington DC Northeast.
Where can I find convenient gas stations near Dunkin' at 2420 New York Ave, NE?
Nearby gas stations include bp and Exxon, both providing fueling services close to Dunkin'.
What nearby restaurants can customers visit alongside Dunkin'?
Customers might also enjoy nearby dining options such as Baskin-Robbins for ice cream, Panda Gourmet for Chinese cuisine, Hogs on the Hill III for barbecue, Checkers for fast food burgers, and Taco Bell for Mexican fast food.
Does this Dunkin' location accept credit and debit card payments?
Yes, this Dunkin' accepts both credit and debit card payments for customer convenience.