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Domino's Pizza

2.8
(658 reviews)

Business Details

1300 L St Nw, Washington, DC
20005, United States
(202) 639-8700
http://www.dominos.com

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Washington? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 1300 L St Nw .

Location

Domino's Pizza
1300 L St Nw, Washington, DC
20005, United States

Hours

Reviews

2.8
658 reviews
5 stars
196
4 stars
72
3 stars
59
2 stars
35
1 star
296

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely poor service, including long wait times, unresponsive staff, and rude behavior.

Food Quality

Several reviews highlighted issues with food quality, including incorrect orders, cold pizza, and unsanitary conditions.

Delivery Problems

Many customers experienced significant delays in delivery, with some orders marked as delivered but never received.

Positive Experiences

A few customers praised the service and food quality at specific locations, noting friendly staff and timely service.
  • JP
    Jerry Paz
    1 day ago
    5.0
    The staff is amazing! Friendly and very kind!! One of the best Dominoes I have been to 👍🏽 always fresh and clean.
  • ND
    Nar Don
    2 days ago
    5.0
    The food was really great and the workers were wonderful they followed directions for my order down to a tea! Abid and Saddam were fantastic shout out to you guys!
  • DS
    Derrick Smith
    3 days ago
    5.0
    Best pizza spot in northwest, Abid & Saddam provide us best services. Recommend to everyone
  • TT
    Torrance
    Feb 1, 2026
    1.0
    Customer service at its absolute worst — with one important exception at a different location. I placed an online order around 6:45 PM on a Saturday evening for an Extravaganzza pizza (pepperoni, ham, Italian sausage, beef, fresh onions, green peppers, mushrooms, black olives, layered with provolone and mozzarella) along with a garden salad; the total was $27.48. Less than five minutes later, I realized I had accidentally submitted the order to the L Street NW location instead of the First Street NE store. Compliments of MOM, my previous order at the L Street NW location was approximately $500 for 50 piazzas (pepperoni, cheese, veggie) for an impromptu pizza party for elementary students at a nearby school to celebrate perfect attendance. That experience wasn’t the best: the crew did not manage to expectations (pizzas were not ready despite advance payment and notice). Once at the First Street NE location, I immediately called the L Street store to cancel the order and request a credit. What followed was beyond frustrating. I waited more than 10 minutes with no real assistance. Multiple times, someone would pick up the phone and then there was only silence; no greeting, no help, no professionalism or the call would disconnect. It felt like the store was intentionally avoiding customers. Mistakes happen, and I took responsibility for placing the order at the wrong location. But being completely ignored when trying to cancel almost immediately is unacceptable. Basic customer service should not be this difficult. Conversely, my experience was the complete opposite at the First Street NE location. An employee named Ariful listened with empathy, handled the situation professionally, took the same order, and even offered a 20% discount. That level of customer care made all the difference and deserves recognition. The contrast between these two locations is shocking. I will never order from the L Street NW store again. What’s the reason to offer a contact number if the store has no intention of responding professionally to customers?
  • MH
    Macarena Zaninetti Higueras
    Jan 28, 2026
    1.0
    Nisiquiera da para 1 estrella. Es SEGUNDA VEZ QUE NUESTRA PIZZA NO LLEGA!!! es insólito. Llamé para reclamar y me dijeron que no podían llegar por la nieve...llegue recien a mi casa de un viaje y el camino estaba totalmente habilitado, lleno de gente y autos transitando sin problema. Hoy todo volvio a operar con normalidad acá asi que eso es completamebte FALSO. El hombre que atendió el teléfono de este local me dijo que: "no estaban llegando a esa dirección" entonces PORQUE RECIBEN PEDIDOS Y MARCAN QUE FUE ENTREGADO?. También me dijo: "si es tan posible llegar entonces ven tu a buscarlo al local" lo que me parece último, barato y mal educado... es SEGUNDA VEZ QUE NO LLRGA EL PEDIDO Y DICE QUE LLEGO. NO PIDAN!!!!!! vivo en Downtown en la 15 con la H, ni que viviera en un lugar recóndito!

Brand Certified Facts from Domino's Pizza

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Certified March 01, 2026Yext Knowledge Graph
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