Customers generally praised the food, particularly the Cuban sandwiches, empanadas, and coffee, though some noted inconsistencies in flavor and portion sizes.
Service Issues
Many reviews highlighted poor service experiences, including long wait times, rude staff, and issues with order accuracy.
Atmosphere
The ambiance was frequently described as vibrant and inviting, with a lively atmosphere enhanced by Latin music.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, citing high costs for portion sizes and unexpected surcharges.
Consistency
There were mixed reviews regarding consistency in food quality and service across different visits and locations.
SJ
Stanley Jazwinski
Nov 15, 2025
4.0
The process of ordering a coffee and danish was painful. One terminal available for takeout and the staff seemed indifferent to the fact that I was ignorant of the process. Great coffee but lackluster service to out of towners’
BC
Bri C
Nov 12, 2025
4.0
The Colada Shop has become one of my go-to favorites! I've enjoyed their delicious dishes across three different locations, and each visit has been consistently satisfying. My only minor quibble is that the last couple of visits to the Wharf location didn’t quite match the usual flavor—though that might just be my taste buds. Still, I wholeheartedly recommend giving them a try, even if you haven’t already. My must-try dishes are their irresistible empanadas and flavorful stewed plantains. Don't miss out on their Blue Matcha either—it's a fantastic choice if you’re curious about matcha but prefer to avoid the typical earthy flavor. Trust me, you'll want to experience it!
P.S. I rated the service 3 stars mainly because I usually order by scanning the QR code, which means minimal interaction with staff and a less personal experience.
JH
Jessica Harper
Nov 4, 2025
5.0
I visited this tremendous bakery and coffee shop in Washington D.C.'s lively downtown Wharf district at the end of October. Nestled in the Pearl Street corridor, they offer a nice selection of savory, aromatic lattes, pastries and entrees. The brownies are especially moist!
CB
Cathy “Agent Cathy” Valdiviez formerly Baumbusch
Nov 1, 2025
5.0
Second time coming here. 1st time I got food to go. The sign up to order process was a little confusing as evidenced by the second visit where I discovered I had an N/A next to my name. But the server made a note of it and mentioned it to me. It's still a mystery how it got there but I was able to fix it so that servers don't think I want NON-ALCOHOLIC drinks! Second time also, I ordered from the kiosk and for reasons I don't understand it was packed to go. But we ate there anyway. 🤣 The food was great. The drink was awesome. And the prices were good. Not as cheap as Cuba but great for DC!
CY
Crystal Yeh
Oct 30, 2025
2.0
I feel a little mean writing this, but this restaurant wouldn't last a year in business in Miami or NYC. It could only last in a city with minimum competition for cuban restaurants. The ambiance is nice and the menu boasts impressive options. We got cuban sandwiches and I got the new shrimp special. Also ordered a mango tea. The mango tea was the biggest disappointment. It was just a plain black tea, zero flavor whatsoever outside of black tea. The shrimp dish came with a salad with no dressing or seasoning and yucca fries. Yucca fries were good, but I asked for aioli and they completely forgot about it, and it took 10 minutes to get the waitress to notice us again as we were generally ignored. It definitely affected our eating experience to be ignored for so long. The shrimp was a disappointment as they used the lowest quality tiny cocktail shrimp. It would have been so much better if they used large shrimp. The cuban sandwich was good but frankly, the one at Casta's rum bar is better. Would not return.
What are the regular business hours for Colada Shop?
Colada Shop is open Monday through Sunday from 7:30 AM to 9:00 PM on most days, with extended hours until 10:00 PM on Thursday, Friday, and Saturday.
Does Colada Shop offer delivery and in-store pickup services?
Yes, Colada Shop provides both delivery and in-store pickup options for customer convenience.
Where is Colada Shop located?
Colada Shop is located at 10 Pearl St SW, Washington, DC 20024, United States.
How can I contact Colada Shop by phone?
You can reach Colada Shop by calling +1 202-932-2980.
Where can I view the menu and place an order online for Colada Shop?
You can view the menu and place orders online at https://coladashop.com/menu.
What type of cuisine and dining options does Colada Shop offer?
Colada Shop offers Cuban cuisine and functions as a cafe, coffee shop, breakfast and brunch restaurant, sandwich shop, and caters to family dining.
What is the price range like at Colada Shop?
Colada Shop has a moderate price range, classified as 'TWO'.
Which nearby cafes and health food restaurants can I visit around Colada Shop?
Nearby options include Toastique, known for its cafe and health food offerings, and Praline Bakery, which serves as a bakery and cafe.
Are there any nearby hotels where I can stay when visiting Colada Shop?
Yes, Canopy by Hilton Washington DC The Wharf and Hyatt House Washington DC/The Wharf are nearby hotels you may consider for accommodation.
What entertainment or nightlife options are near Colada Shop?
Nearby nightlife includes Pearl Street Warehouse, a bar and music venue; Live-K Karaoke Bar; Kirwan's Irish Pub; and Whiskey Charlie cocktail bar and lounge.