Business Details
About
Mexican Restaurant
Chipotle Dakota Crossing is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
386 reviews
5 stars
176
4 stars
78
3 stars
34
2 stars
32
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Food Quality
Many customers reported issues with food quality, including cold meals, inconsistent portion sizes, and lack of freshness.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty tables, overflowing trash, and unsanitary conditions.
Order Accuracy
Several customers experienced problems with order accuracy, including being charged incorrectly and receiving incomplete or incorrect orders.
Staff Attitude
Staff attitudes were often described as unwelcoming, with some customers feeling like they were an inconvenience.
- KRK. Ray4 days ago1.0The service at this location is terrible! Erick is the only nice person that works there! These International people that work here are rude and will try to talk to you any kind of way. Waiting to see who Daisha Brown is and if she will respond to my grievances. Went to support a local high school fundraiser for special need seniors only to be mistreated by staff because my kid couldn't understand and was being rushed to order because they were busy! Almost want to call the news
- TSTeni SOct 30, 20254.0I always go here with my friends
- EAEbony AustinOct 5, 20253.0I was given the last cuts of steak that were very dry and cold...
- ALAyesha LangleySep 13, 20251.0I am done patronizing Chipole but especially this location. The customer service is poor. Attitudes stink. The bare minimum in customer service is needed and this location doesn't care. I stood there without being greeted while the young man restocked. I expect at least a hello when walking into an establishment. I spoke to him and he mumbled hi. Also there was no one in front of me in line. Today's visit was just the last nail in the coffin. I ordered 2 bowls, only 1 with guacamole. Was charged for 2 guacamole. Was only given 2 options, wait for refund or receive the second guacamole. To save time just settled on the guacamole. The distane we received was uncalled for.The mistake was made on their part. Also my husband was asked to pay even though I was still ordering.
- DDDior DiorAug 6, 20255.0I just literally came out of there they are sitting there having a girl work the line by herself with a long line talking and laughing when I asked the girl at the rice part I said hi why is she working the line by her self her response was I don’t Know that is insane I wish I had pictures for proof but you can look from 9:35-10:00 you will see she worked the whole line by herself that is a shame this is my favorite chipotle but when I tell you that discussed me it really did . I had to tip the lady cause that is inSANEEEEE
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Dakota Crossing?
Chipotle Mexican Grill at Dakota Crossing is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Dakota Crossing offer pickup and delivery services?
Yes, Chipotle Dakota Crossing offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill Dakota Crossing located?
It is located at 2430 Market St NE, Washington, DC 20018, in the Dakota Crossing area.
How can I order food online from Chipotle Dakota Crossing?
You can order online via the Chipotle app or their website at https://order.chipotle.com/.
Does Chipotle Mexican Grill at Dakota Crossing follow any special food sourcing principles?
Yes, they follow 'Food with Integrity' principles prioritizing responsibly sourced, sustainable, and humane ingredients without artificial colors, flavors, or preservatives.
How can I contact Chipotle Dakota Crossing via email?
You can reach them at DC.3146.DakotaCross@chipotle.com for inquiries.
Are there any recommended nearby places for a dessert after eating at Chipotle Dakota Crossing?
Yes, Cold Stone Creamery is nearby and offers various ice cream treats and smoothies, a great option for dessert after your meal.
What coffee options are nearby for a drink before or after visiting Chipotle Dakota Crossing?
Starbucks is close by, providing coffee and other beverages, making it convenient for a quick drink before or after your visit.
If I'm visiting Chipotle Dakota Crossing, where can I find other fast food options nearby?
Nearby fast food options include Chick-fil-A, Panda Express, and Jersey Mike's Subs, offering a variety of cuisines close to Chipotle.
Does Chipotle Dakota Crossing welcome diverse communities including LGBTQ individuals?
Yes, Chipotle Dakota Crossing is inclusive and welcomes LGBTQ customers.