Business Details
About
Mexican Restaurant
Chipotle Dakota Crossing is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
390 reviews
5 stars
178
4 stars
79
3 stars
34
2 stars
31
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, with staff being rude or dismissive, and a lack of greeting or acknowledgment upon entry.
Portion Sizes
Inconsistent portion sizes were frequently mentioned, with some customers feeling they received less than expected, especially when paying for extras.
Cleanliness
The restaurant's cleanliness was criticized, with reports of dirty tables, overflowing trash, and unsanitary conditions in the bathroom.
Food Quality
Several reviews noted issues with food quality, including cold or stale items, and complaints about the freshness of ingredients.
Staffing Issues
Customers expressed concerns about understaffing, leading to long wait times and inadequate service during busy hours.
- DDDemetriosDec 23, 20255.0This chipotle always do the portions right
- YCYin Yang ChengDec 2, 20251.0This place needs a new management or something.. every time I come here in the evening/night there's only 1-2 ppl working.
- QQQueen QueNov 30, 20251.0Every time I’ve stopped here I have never been greeted. They quite literally don’t speak to any of the black customers. They go out of their way NOT to be kind or at least say words to people patronizing the business that pays them. I will be reaching out to corporate about this. Every chipotle in DC are so welcoming and this specific location which only employs Hispanic people is, surprisingly, cold and unwelcoming to the black community. Meanwhile, most of their customers are black. I waited to see if I was making stuff up and a Hispanic person walks or a white guy and all of a sudden they remember their manners. I will be reporting them to every bureau or department I can. It is sad with the state of our country that anyone that is considered a minority would act like this towards any specific group of people. I am disappointed to say how many times I’ve shopped here over the last 6 months but I will be putting my money where my mouth is from this point forward.
- KJKevin JacksonNov 29, 20255.0Very clean inside this chipotle hits, they were fast, great portion sizes, overall great store.
- KRK. RayNov 20, 20251.0The service at this location is terrible! Erick is the only nice person that works there! These International people that work here are rude and will try to talk to you any kind of way. Waiting to see who Daisha Brown is and if she will respond to my grievances. Went to support a local high school fundraiser for special need seniors only to be mistreated by staff because my kid couldn't understand and was being rushed to order because they were busy! Almost want to call the news
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Dakota Crossing?
Chipotle Mexican Grill at Dakota Crossing is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Dakota Crossing offer pickup and delivery services?
Yes, Chipotle Dakota Crossing offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill Dakota Crossing located?
It is located at 2430 Market St NE, Washington, DC 20018, in the Dakota Crossing area.
How can I order food online from Chipotle Dakota Crossing?
You can order online via the Chipotle app or their website at https://order.chipotle.com/.
Does Chipotle Mexican Grill at Dakota Crossing follow any special food sourcing principles?
Yes, they follow 'Food with Integrity' principles prioritizing responsibly sourced, sustainable, and humane ingredients without artificial colors, flavors, or preservatives.
How can I contact Chipotle Dakota Crossing via email?
You can reach them at DC.3146.DakotaCross@chipotle.com for inquiries.
Are there any recommended nearby places for a dessert after eating at Chipotle Dakota Crossing?
Yes, Cold Stone Creamery is nearby and offers various ice cream treats and smoothies, a great option for dessert after your meal.
What coffee options are nearby for a drink before or after visiting Chipotle Dakota Crossing?
Starbucks is close by, providing coffee and other beverages, making it convenient for a quick drink before or after your visit.
If I'm visiting Chipotle Dakota Crossing, where can I find other fast food options nearby?
Nearby fast food options include Chick-fil-A, Panda Express, and Jersey Mike's Subs, offering a variety of cuisines close to Chipotle.
Does Chipotle Dakota Crossing welcome diverse communities including LGBTQ individuals?
Yes, Chipotle Dakota Crossing is inclusive and welcomes LGBTQ customers.