Chipotle Mexican Grill

3.6
677 reviews
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Business Details

3113 14th St NW, Washington, DC
20010, United States
(202) 939-2801
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Columbia Heights DC is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3113 14th St NW, Washington, DC
20010, United States

Hours

Reviews

3.6
677 reviews
5 stars
286
4 stars
141
3 stars
73
2 stars
42
1 star
135

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty tables and bathrooms, and instances of hair found in food.

Customer Service

There are frequent complaints about rude and unprofessional staff, with some customers feeling discriminated against based on appearance.

Portion Sizes

Many reviews mention small portion sizes and inconsistent serving practices, leading to dissatisfaction with value for money.

Food Quality

While some customers enjoyed the food, others reported issues with freshness, incorrect orders, and food safety concerns.

Management Issues

Customers noted poor management practices, including disorganization, lack of staff training, and failure to address customer complaints.
  • KB
    Kendra Barrera
    Nov 10, 2025
    5.0
    Sooooo goodddd
  • CL
    Carlos Lacayo
    Nov 2, 2025
    2.0
    Chipotle is nothing like before, the quality and the amount of food they used to serve are gone, and today when I ask for a little more rice, and I almost walk out because I was so frustrated, and they say I have to pay extra, so is ridiculous, I am not going back to Chipotle it’s not worth it….and got expensive too.
  • MM
    Matt Mullins
    Oct 17, 2025
    1.0
    Dirty, loud, kids everywhere. The employees wiping their nose and touching the food. They’re giving tiny portions. The restaraunt is just gross overall. Makes me not even like chipotle. I will not be back here. I’d skip it if I were you
  • TA
    Tena Adam
    Sep 22, 2025
    2.0
    The manager shouldn’t be standing around having personal conversations when there are online orders, waiting to be made, the management has to be under review. She claimed to be the manager named Antonia and was completely ignoring the orders in the system, which caused a traffic causing the online order customers to wait more than people walking in to order.
  • RW
    Ryan Woodard
    Aug 30, 2025
    1.0
    Food was just okay from this one. I asked for a cup for water and they said I'd have to buy a medium or large soda... To get water...
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Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Columbia Heights DC offer?

Chipotle Mexican Grill offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the opening hours of Chipotle Mexican Grill in Columbia Heights DC?

Chipotle is open every day from 10:45 AM to 10:00 PM.