Chipotle Catholic is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Food Quality
Customers frequently reported issues with food quality, including stale ingredients, incorrect orders, and unsanitary conditions.
Portion Sizes
Many customers expressed dissatisfaction with portion sizes, noting they were often small or inconsistent.
Cleanliness
The location was often described as dirty, with complaints about unclean tables and food areas.
Service Speed
Several reviews mentioned slow service, particularly during busy hours, leading to long wait times.
SC
savage chinaa
Dec 6, 2025
1.0
Wasn’t trying to make nomore steak 🥩 so I can get my food then Was very stingy with the steak on my plate , after I waited for 15 minutes I used to really like this chipotle , I don’t know who y’all hired, but yall need to get the firing .
IO
Ismael Orellana
Nov 24, 2025
1.0
I usually enjoy eating at Chipotle every week, but this time was a disappointment. I ordered guacamole, and it was black. I asked them to replace it, and they refused. It's unbelievable that they refuse to sell healthy food and instead sell expired food. Also, the fajita pieces were huge and poorly prepared. They should pay more attention to their customers because Chipotle let me down this time. Bad quality, bad service, and I didn't enjoy my meal at all.
NS
Natasha ShaMone
Oct 12, 2025
5.0
10/08/2025- Lunch time! I ordered a bowl: brown rice, black beans, grilled chicken, peppers, lettuce, corn, mild diced tomatoes, 🥑 guacamole on the side with chips, and a pressed apple Nantucket beverage! Yum! Great food experience!
BR
Bessy RM
Sep 3, 2025
1.0
Nasty place ever bru I found a fly in my bowl
GA
Gisell Ayala
Aug 19, 2025
1.0
customer service is so bad here. All they do is talk and play around to much. I will be contacting supervisor because this is so unacceptable
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill offer at the Catholic location?
Chipotle Mexican Grill offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the hours of operation for Chipotle Mexican Grill at 625 Monroe St NE?
Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill at the Catholic location offer pickup and delivery services?
Yes, the restaurant offers both in-store pickup and delivery services.
How can I place an online order for pickup or delivery from Chipotle Mexican Grill?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
What payment options are accepted at Chipotle Mexican Grill in Washington, DC?
The restaurant accepts credit cards and offers gift cards for convenient payment.
Is Chipotle Mexican Grill at 625 Monroe St NE a welcoming place for the LGBTQ community?
Yes, the restaurant welcomes and supports the LGBTQ community.
What are some nearby places I can visit before or after dining at Chipotle Mexican Grill?
Nearby places include Busboys and Poets Brookland (an American restaurant and bar), Monroe Street Market (a shopping center), and Politics & Prose (a coffee shop and bookstore).
Where can I grab a coffee near Chipotle Mexican Grill at 625 Monroe St NE?
You can visit nearby coffee shops like Starbucks and Politics & Prose for coffee and light refreshments.
Are there any fitness or wellness centers close to Chipotle Mexican Grill in the area?
Yes, Orangetheory Fitness is nearby, offering gym and sports fitness instruction services.
What are some beauty and personal care services available near Chipotle Mexican Grill?
Nearby you can find Beauty and the Beast offering skin care and waxing services, as well as Kibana Nail Bar & Beauty Lounge for nails and beauty treatments.