Chipotle Catholic is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Mixed reviews on food quality; some customers enjoyed their meals while others reported issues like stale ingredients and food poisoning.
Customer Service
Customer service is frequently criticized for being rude, unprofessional, and slow, with many reports of staff being inattentive or dismissive.
Cleanliness
The restaurant's cleanliness is a recurring issue, with multiple customers noting dirty tables, unsanitary conditions, and flies in the food.
Order Accuracy
Numerous complaints about incorrect orders and overcharging, indicating a lack of attention to detail in order fulfillment.
Staffing Issues
Many reviews mention understaffing leading to slow service and poor customer experiences, particularly during busy hours.
NS
Natasha ShaMone
Oct 12, 2025
5.0
10/08/2025- Lunch time! I ordered a bowl: brown rice, black beans, grilled chicken, peppers, lettuce, corn, mild diced tomatoes, 🥑 guacamole on the side with chips, and a pressed apple Nantucket beverage! Yum! Great food experience!
BR
Bessy RM
Sep 3, 2025
1.0
Nasty place ever bru I found a fly in my bowl
GA
Gisell Ayala
Aug 19, 2025
1.0
customer service is so bad here. All they do is talk and play around to much. I will be contacting supervisor because this is so unacceptable
MW
Michael Wade
Aug 10, 2025
5.0
It's funny when you go to Chipotle. To be frank with you, a lot of times the meals are a hit or mess. You go to some places and the food's not cooked right.
The portions are off. Everything is not ideal. The people behind the counter are not very friendly.
But at this one, the very moment this way saw me walk through the door, Josue the manager, made me felt important like it was my first time walking into Chipotle.
The food here was nothing short of phenomenal and truthfully, this should be one of their flagship locations on how to do things correctly.
I’m beyond impressed.
Thank you for the amazing meal
LM
Luis Miranda
Jul 21, 2025
1.0
😒I almost died today in the toilet , something is wrong with the guacamole or the rice , no good I’m good costumer
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill offer at the Catholic location?
Chipotle Mexican Grill offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the hours of operation for Chipotle Mexican Grill at 625 Monroe St NE?
Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill at the Catholic location offer pickup and delivery services?
Yes, the restaurant offers both in-store pickup and delivery services.
How can I place an online order for pickup or delivery from Chipotle Mexican Grill?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
What payment options are accepted at Chipotle Mexican Grill in Washington, DC?
The restaurant accepts credit cards and offers gift cards for convenient payment.
Is Chipotle Mexican Grill at 625 Monroe St NE a welcoming place for the LGBTQ community?
Yes, the restaurant welcomes and supports the LGBTQ community.
What are some nearby places I can visit before or after dining at Chipotle Mexican Grill?
Nearby places include Busboys and Poets Brookland (an American restaurant and bar), Monroe Street Market (a shopping center), and Politics & Prose (a coffee shop and bookstore).
Where can I grab a coffee near Chipotle Mexican Grill at 625 Monroe St NE?
You can visit nearby coffee shops like Starbucks and Politics & Prose for coffee and light refreshments.
Are there any fitness or wellness centers close to Chipotle Mexican Grill in the area?
Yes, Orangetheory Fitness is nearby, offering gym and sports fitness instruction services.
What are some beauty and personal care services available near Chipotle Mexican Grill?
Nearby you can find Beauty and the Beast offering skin care and waxing services, as well as Kibana Nail Bar & Beauty Lounge for nails and beauty treatments.