Chipotle Mexican Grill

3.5
562 reviews
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About

Mexican Restaurant
Chipotle Catholic is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
625 Monroe St NE, Washington, DC
20017, United States

Hours

Reviews

3.5
562 reviews
5 stars
220
4 stars
130
3 stars
67
2 stars
29
1 star
116

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Food Quality

Customers frequently reported issues with food quality, including stale ingredients, incorrect orders, and unsanitary conditions.

Portion Sizes

Many customers expressed dissatisfaction with portion sizes, noting they were often small or inconsistent.

Cleanliness

The location was often described as dirty, with complaints about unclean tables and food areas.

Service Speed

Several reviews mentioned slow service, particularly during busy hours, leading to long wait times.
  • SC
    savage chinaa
    Dec 6, 2025
    1.0
    Wasn’t trying to make nomore steak 🥩 so I can get my food then Was very stingy with the steak on my plate , after I waited for 15 minutes I used to really like this chipotle , I don’t know who y’all hired, but yall need to get the firing .
  • IO
    Ismael Orellana
    Nov 24, 2025
    1.0
    I usually enjoy eating at Chipotle every week, but this time was a disappointment. I ordered guacamole, and it was black. I asked them to replace it, and they refused. It's unbelievable that they refuse to sell healthy food and instead sell expired food. Also, the fajita pieces were huge and poorly prepared. They should pay more attention to their customers because Chipotle let me down this time. Bad quality, bad service, and I didn't enjoy my meal at all.
  • NS
    Natasha ShaMone
    Oct 12, 2025
    5.0
    10/08/2025- Lunch time! I ordered a bowl: brown rice, black beans, grilled chicken, peppers, lettuce, corn, mild diced tomatoes, 🥑 guacamole on the side with chips, and a pressed apple Nantucket beverage! Yum! Great food experience!
  • BR
    Bessy RM
    Sep 3, 2025
    1.0
    Nasty place ever bru I found a fly in my bowl
  • GA
    Gisell Ayala
    Aug 19, 2025
    1.0
    customer service is so bad here. All they do is talk and play around to much. I will be contacting supervisor because this is so unacceptable

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill offer at the Catholic location?

Chipotle Mexican Grill offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the hours of operation for Chipotle Mexican Grill at 625 Monroe St NE?

Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.